4+ years of experience in Sales Enablement, Sales, or Account Management.
Strong understanding of adult learning theories applied to training design and content delivery.
Excellent stakeholder management and communication skills for cross-functional collaboration.
Proven ability to prioritize effectively and manage competing demands.
Responsibilities
Support ongoing learning initiatives by planning and maintaining scalable sales enablement content.
Curate centralized knowledge resources with SMEs to ensure accuracy and consistency.
Operationalize the everboarding strategy by coordinating timelines and stakeholder communications.
Organize and update internal learning assets for easy access and alignment with sales priorities.
Manage internal communications related to enablement to enhance clarity and reduce noise.
Collect feedback and track program impact using data to assess knowledge retention and performance improvements.
Support regional enablement needs by localizing content for diverse sales teams.
Benefits
Opportunity to work in a proactive and organized environment.
Engagement with cross-functional teams including Product, Marketing, and Sales.
Focus on continuous learning and professional development.
Contribution to building an inclusive workplace culture.
Full Job Description
The Role
We're looking for a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block's global sales and Account Management teams. You'll play a critical role in operationalizing our everboarding strategy-ongoing education beyond onboarding. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.
You Will
Support ongoing learning initiatives by helping to plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding.
Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.
Help operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
Manage internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.
Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
Support regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.
You Have
4+ years of experience in Sales Enablement, Sales, or Account Management.
Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.
Nice to Have
Background in instructional design, content strategy, or sales operations.
Exposure to coaching methodologies such as GROW to support learner development and behavior change.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.
