5-10+ years in Sales Enablement, Revenue Operations, or related fields.
Hands-on experience with Seismic administration and governance, particularly Seismic Learning (LMS).
Proven ability to build new programs and operational frameworks from scratch.
Strong understanding of B2B sales processes and seller workflows.
Experience in creating dashboards and measurement strategies for business insights.
Ability to influence and collaborate across functions without direct authority.
Curiosity about AI and emerging technologies, with a focus on their impact on business outcomes.
Responsibilities
Serve as the primary administrator for Seismic, overseeing user experience and continuous improvement.
Define governance processes and content architecture for the enablement platform.
Collaborate with IT on platform enhancements and security requirements while maintaining business ownership.
Lead change management efforts for new technologies and learning solutions.
Establish and improve governance structures and reporting frameworks for Commercial Enablement.
Create scalable approaches for performance tracking and stakeholder alignment.
Support executive reporting and strategic planning with meaningful data and insights.
Benefits
Opportunity to shape and influence the development of enablement systems.
Collaborative work environment with cross-functional teams.
Access to emerging technologies and AI capabilities.
Professional growth through building new programs and frameworks.
Engagement in strategic planning and decision-making processes.
Full Job Description
The Enablement Operations & Insights Lead builds the systems, governance, and insights that help Commercial Enablement operate effectively across COMPANY. This role owns enablement technology and analytics, ensuring investments in content, learning, and AI deliver measurable business results. It partners with Sales Operations, IT, Marketing, and regional leaders to improve seller productivity. Because the operating model is still developing, the ideal candidate is a self-starter who enjoys building and can turn emerging needs into scalable solutions.
Tasks and Qualifications:
What You Will Do In This Role:
Serve as the business owner and primary administrator for Seismic, including ownership of Seismic Learning (LMS), platform governance, user experience, configuration, reporting, adoption, and continuous improvement.
Partner with Business Technology and IT on integrations, platform enhancements, security requirements, and technical support activities while maintaining business ownership of priorities, requirements, and roadmap decisions.
Lead adoption and change management efforts for new commercial technologies, enablement platforms, and learning solutions.
Establish and continuously improve the operating processes, governance structures, reporting frameworks, and business rhythms that support Commercial Enablement.
Create scalable approaches for planning, measurement, prioritization, stakeholder alignment, and performance tracking.
Help define and document best practices that improve consistency and execution across regions, functions, and commercial programs.
Support executive reporting, business reviews, and strategic planning through meaningful data, insights, and recommendations.
Leverage enablement, learning, content, and commercial performance data to identify trends, adoption gaps, opportunities, and business impacts.
Develop dashboards, scorecards, and reporting frameworks that connect enablement activities to commercial outcomes.
Provide recommendations and insights that help leaders make informed decisions regarding investments, priorities, adoption strategies, and capability development.
Represent Commercial Enablement in Business Technology, AI, Solutioning Suite, and commercial technology discussions, ensuring the seller experience, knowledge management, learning, adoption, governance, and measurement perspectives are considered.
Partner across functions to evaluate emerging technologies, AI-enabled capabilities, workflow improvements, and digital solutions that support commercial effectiveness.
Help connect enablement platforms and processes with broader commercial initiatives, ensuring content, learning, tools, data, and AI capabilities work together in a consistent and scalable way.
What We Are Looking For:
5-10+ years in Sales Enablement, Revenue Operations, Commercial Analytics, Sales Technology, or a related field.
Hands-on experience administering and governing Seismic, including implementation, configuration, optimization, adoption, and reporting. Experience with Seismic Learning (LMS) administration strongly preferred.
Experience building new programs, capabilities, operational frameworks, or technology-enabled processes from the ground up.
Strong understanding of B2B sales processes, commercial operations, and seller workflows.
Experience creating dashboards, reporting frameworks, business insights, and measurement strategies.
Ability to influence and collaborate across multiple functions without direct authority.
Curiosity and enthusiasm for AI and emerging technologies, with an understanding of how content, data, governance, learning, and workflow design impact adoption and business outcomes.
Highly self-directed, proactive, and comfortable navigating ambiguity while creating structure and driving progress.
Strong communication, stakeholder management, problem-solving, and organizational skills.
