8-10 years of management experience in Enterprise Solutions Engineering or related fields.
Proven track record in hiring and developing leaders and teams.
Strong technical knowledge in software development and related tools.
Operational discipline with a focus on technical win rates and outcomes.
Ability to connect team structure and hiring to revenue results.
Influential communication skills with senior leaders in various departments.
Experience advising executives on complex rollouts and escalations.
Responsibilities
Build and develop the West region's SE teams and managers.
Coach managers on hiring and performance management.
Plan capacity and align SE hiring with sales forecasts.
Establish a unified operating rhythm for all teams in the region.
Create repeatable processes based on field learnings for SE teams.
Own and report on key performance metrics to GTM leadership.
Foster relationships with engineering and security leaders at major accounts.
Benefits
Opportunity to shape and lead a growing team in a high-impact role.
Collaborative environment working closely with Product and Engineering.
Chance to influence strategic decisions at the executive level.
Professional development opportunities for leadership growth.
Engagement with cutting-edge technology and industry trends.
Full Job Description
About the Role
Factory is hiring a Regional Vice President to build out and lead Enterprise Solutions Engineering across the Western US. Our Enterprise Solutions Engineers own the full customer lifecycle, pre-sales and post-sales: discovery, demos, proofs of concept, security and architecture reviews, pilot delivery, and the ongoing adoption and expansion of Factory once a customer is live. This is a second-line management role: you will hire and develop the managers who lead the region's SE teams, hire Solutions Engineers with them, and own the technical win and the production outcome for our Enterprise accounts in the region.
You will set the strategy, hiring plan, and operating rhythm for Enterprise Solutions Engineering in the West, and plan the region's growth with Enterprise Sales leadership at the VP level. You will work closely with Product and Engineering. This role suits someone who has managed multiple teams, knows how developers build software, and makes sound calls under deal pressure.
What You Will Do and Achieve
Build out the West region: hire and develop the managers who lead the region's SE teams, hire Solutions Engineers with them, and give each team clear goals and performance standards
Develop your managers as leaders: coach them on hiring, deal reviews, and performance conversations, and build a bench of future leaders in the region
Plan capacity with Enterprise Sales leadership several quarters ahead, and tie SE hiring and coverage to the region's pipeline and forecast
Set the operating rhythm across the region's teams: one playbook for discovery, pilot scoping, success metrics, security and compliance reviews, production rollout, and ongoing adoption and expansion, with a regular review of each team against it
Turn what the teams learn in the field into repeatable plays and evaluation standards that every SE in the region uses
Own technical win rate, time-to-technical-win, coverage of the region's largest deals, pilot-to-production conversion, and post-sales adoption and expansion across the region; report them to GTM leadership and use them to coach the managers
Build relationships with the engineering and security leaders of the region's largest customers, and guide the largest deals, escalations, and rollouts with your managers
Turn patterns from across the region into clear priorities for Product and Engineering leadership, and keep the teams current on competitors and the market
Make agentic development, with Factory first, part of how the region's SE teams prepare, demo, and run evaluations
Qualifications
You do not need to meet every requirement to be a strong candidate. If you have related experience, we encourage you to apply.
8-10 years of management experience, managing multiple teams and building out a region, including leading managers who run SE teams, in Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering in enterprise software, spanning pre-sales and post-sales
A strong record of hiring and developing leaders: you know how to source, assess, and close managers and Solutions Engineers, coach first-line leaders, and handle hard performance situations
Technical credibility in modern software development, developer tooling, CI/CD, and AI coding tools, and you can test a complex architecture before a customer commits to it
Operational discipline: you run multiple teams on technical win rates and pilot outcomes, and you plan several quarters ahead with Sales while you keep weekly execution on track
A record of tying team design and hiring to revenue results, and you can show those results in numbers
You influence senior leaders in Product, Engineering, and Sales, and you keep technical answers honest when a deal is under pressure
You advise customer executives on complex rollouts and critical escalations, and you can turn around a stalled evaluation anywhere in the region
Strong written and spoken communication, from a pilot review with engineers to a planning session with executives
Nice to Have
Hands-on use of agentic coding tools, and experience selling LLM-based products or developer platforms
Background as a software engineer or in a technical consulting role
Experience building out a new region or function for a high-growth company
Experience with a structured enterprise sales methodology, for example MEDDICC
