MedStar Southern Maryland Hospital Center

RN Case Manager Transitional Care

MedStar Southern Maryland Hospital Center • $89K — $162K *
Baltimore, MD 21215In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required; BSN preferred.
  • 5-7 years of clinical experience in an acute care setting required.
  • RN - Registered Nurse - State Licensure in Maryland required.
  • CCM - Certified Case Manager preferred upon hire.
  • Strong computer skills for data collection and reporting.

Responsibilities

  • Contributes to department goals and adheres to policies and quality standards.
  • Collaborates with a multidisciplinary team to develop care plans.
  • Communicates daily with caregivers and case management about patient care.
  • Conducts pre/post admission assessments to identify patients for case management.
  • Evaluates and documents patient responses to care plans and outcomes.
  • Manages a caseload from admission through discharge and follow-up.
  • Participates in service improvement teams and program evaluations.

Benefits

  • Opportunity for professional growth in managed care and clinical practice.
  • Participation in performance improvement initiatives and best practices.
  • Interdisciplinary collaboration with diverse healthcare professionals.
  • Involvement in community outreach efforts and patient education.
Full Job Description
General Summary of Position

RN Case Manager Transitional Care serves as a member of the Case Management Team. Facilitates the delivery of quality, cost-effective, patient-centered care from pre-admission through the post-discharge timeframe. Ensures that the care is designed to meet individualized patient outcomes. Strong hospital case management is preferred.

Primary Duties and Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
  • Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care.
  • Communicates daily with direct care givers and case management triad regarding patient and family responses to plan of care identification of problems discharge planning and payer concerns such as LOS. Collaborates with utilization review team members on medical necessity determinations. Refers cases that need intervention.
  • Communicates with patient family and/or significant other to identify and clarify patient and family goals.
  • Communicates with patient family and/or significant other health care team external case manager and facility to address issues relating to transition from acute to post-hospital care. Escalates issues to physician advisors and or supervisors as necessary.
  • Conducts a pre/post admission assessment in order to identify patients for case management based upon indicators on the high-risk screen. Performs a comprehensive assessment incorporating data obtained from other disciplines to identify patient-specific problems or needs related to diagnosis treatment and discharge planning.
  • Demonstrates competency in area of specialty to meet age specific biopsychosocial and spiritual needs of patients served.
  • Disseminates and applies knowledge in order to meet the educational needs of the health care team community patients and families. Uses available readmission prevention risk identification systems to manage assigned population and communicates plan of care and barriers to the interdisciplinary care team. As appropriate communicates daily with direct care givers and case management triad regarding readmission risk factors Care Transition plans and post-acute services.
  • Evaluates and documents the patient's response to the plan of care and achievement of outcomes. Makes recommendation for modifications to the plan of care as indicated. Evaluates effectiveness of clinical pathways through outcome analysis variance tracking and problem identification.
  • Manages a caseload of patients from admission through discharge and readmission when appropriate. Identifies essential resources needed to implement the plan of care. May initiate discharge plan in collaboration with the patient/family and healthcare team and meet mutually set goals as clinically desirable and as financially feasible. Communicates with patient family and/or significant other health care team external case manager community resources and facility to address issues relating to transition from acute to post-hospital care. Delegates specialized patient care needs and planning to team members such as community health advocates peer recovery coaches complex case manager and social workers. May maintain a post-discharge caseload of assigned patients with timely telephonic case management calls in order to ensure the discharge and follow-up plans are adhered to by the patient.
  • Manages own professional growth in the area of managed care care management other health care financial trends clinical practice readmissions and research.
  • Manages patient care according to clinical pathways and/or multidisciplinary plan of care and/or management care contracts by directing decision making and identifying and managing barriers that impact on patient care outcomes. Identifies delays and communicates appropriately.
  • Maintains knowledge of regulatory agencies' requirements for discharge planning necessary criteria for admission to various care settings and Medicare's/Medicaid's reimbursement methods for different levels of care.
  • Participates in Performance and Service Improvement teams. Assists in program evaluation through customer service surveys LOS data analysis charge/discharge data comparison to state averages and best practice/benchmark data.
  • Serves as consultant in area of expertise for other case managers staff and community. Provides disease/health/wellness education to patients and their caregivers as appropriate. Coordinates with the care team in assuring the arrangement of post-discharge follow-up appointments/services.
  • May provide timely clinical reviews to third-party payors to facilitate reimbursement for patient care services and play an effective in role of liaison between payors the patient and the physician.
  • Coordinates the completion of requisite forms by doctors patients and patients' families for any services required. Maintains accurate and timely documentation of case management activities to assure that physicians and caregivers are well informed regarding the discharge plans. Adheres to all policies and procedures regarding documentation and confidentiality of information.
  • Demonstrates knowledge of the dynamics of abuse/neglect including identification and reporting laws. Coordinates with investigating law enforcement protection agencies hospital security risk management and healthcare team. Demonstrates knowledge of community resources serving the high social risk populations
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multidisciplinary quality and service improvement teams.

Minimal Qualifications
Education
  • Bachelor's degree required and
  • Bachelor's degree in Nursing (BSN) preferred

Experience
  • 5-7 years Clinical experience in an acute care setting required

Licenses and Certifications
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in the State of Maryland. Upon Hire required and
  • CCM - Certified Case Manager and/or ACMA Upon Hire preferred

Knowledge Skills and Abilities
  • Ability to use computer to collect data and prepare reports.
  • Verbal and written communication skills.
  • Diagnostic and problem solving skills.

This position has a hiring range of

USD $89,065.00 - USD $162,801.00 /Yr.

About MedStar Southern Maryland Hospital Center

MedStar Southern Maryland Hospital Center is a medical facility located in Clinton, Maryland. It is a 192-bed acute care hospital that provides a range of services including emergency care, cardiology, cancer care, orthopedics, and women's health. The hospital is part of the MedStar Health system, which is the largest healthcare provider in Maryland and the Washington, D.C. region. MedStar Southern Maryland Hospital Center is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
Learn more about MedStar Southern Maryland Hospital Center
Size
1,200 employees
Industry
Healthcare
* Ladders Estimates

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