Overview

Why we need you:

The Risk and Claims Manager oversees and facilitates all property, casualty, general liability, and worker's compensation claims processing, and proactively identifies risk exposures and initiates/updates company policies and practices to mitigate those risks.

 

Responsibilities

Essential functions include (but are not limited to):

• Oversee the proper reporting of all claims to the appropriate insurance carriers and/or owners
• Oversee and manage workers’ compensation program and claims, including proper OSHA incident reporting
• Notify properties of changes in insurance carriers, procedures and Workers Comp medical facilities
• Oversee and manage the Safety program including all monthly education, property and equipment inspections
• Maintain and keep current the Safety Manual and related Safety required documents
• Collaborate with Operations Dept. on new safety program rollouts
• Develop and implement loss control programs and procedures in collaboration with Operations Dept.
• Maintain and keep current the Insurance Carrier, Broker, Owner information for fee-managed properties
• Ensure that claims files and records are maintained and saved
• Assist adjusters with claim investigations, all insurance lines
• Act as a liaison between properties, adjusters, and insurance companies
• Collaborate with the Legal department in defense of legal claims
• Coordinate the collection of documents and records for response to litigation
• Provide quarterly wage reporting to Lockton for estimated variance in Workers' Comp premium for budgeting purposes
• Complete annual insurance applications and coordinate the collection of necessary information for annual insurance renewals
• Review contracts and agreements as needed
• Notify carriers and brokers of any property additions or deletions
• Manage vendor insurance credentialing program in collaboration with Operations and Accounting Depts.
• Ensure completion and distribution of annual OSHA 300 reporting
• Stay abreast of all State, Federal, and OSHA regulations to ensure company compliance
• Comply with all company policies and procedures as outlined in the Safety Manual
• Mentor, train and develop Risk Management team to futher their career goals
• Monitor the completion of property inspection reports via validation reporting
• Assist with special projects as needed as directed by the General Counsel

Qualifications

Qualifications:

• Bachelor’s degree in Business or related discipline preferred, or equivalent relevant work & education
• 5+ years of property/workers compensation insurance claims management experience
• 2+ years supervisory experience
• Professional presentation and communication skills, verbal and written
• Ability to communicate effectively with all levels of personnel, including C-Suite
• Average proficiency in Microsoft Office, Excel, and Word
• Excellent organizational, planning, analytical and problem-solving skills
• YARDI/Vendor Shield experience a plus
• Prior experience in multi-family property management environment a plus
• RMIS experience a plus
• Publick speaking skills a plus (to give presentations/webinars for risk/safety training)

Certification:   ARM certification preferred

 

Physical Requirements:

• Occasional walking of properties for risk audit purposes
• Travel by automobile or airplane
• Frequent writing and typing on computer, utilize copier
• Occasional lifting of file boxes, up to 25 lbs.
• Must have normal range of speech, vision and hearing

#CORP

Req. ID: 2026-9987