Full Job Description
Amazon Just Walk Out (JWO) is changing the world of retail shopping with new technology solutions that provide shoppers with a better in-store experience and gets them back to the action sooner, and provides retailers more throughput and better analytics, allowing them to run their stores more efficiently. JWO launched its first RFID- technology in 2024 and the business has been growing rapidly across sports stadiums, pop-up sporting events, and concert tours.
JWO's RFID technologies really change the way stores operate both in-store and back-of-house. Customers need help adapting their infrastructure, tools, and operations to maximize the value they can extract from JWO's RFID technologies. The RFID Program Management Team seeks an innovative, solutions-oriented, and process-minded engineer to lead a program that works directly with customers, and between product, engineering, and operations teams, to define optimal end-to-end RFID solutions that meet a customer's unique in-store and back-of-house needs.
To be successful in this role you will need to be able to quickly learn the business and operational demands of our customers across different business verticals, and reliably define the right complement of RFID-based solutions that deliver demonstrable customer value. You will work directly between sales and implementation teams to define, adhere to, and enforce store launch processes that quickly gather customer requirements and transform them into implementable RFID solutions that can be deployed quickly. You will be challenged; you will learn; you will work on high-impact & high-visibility projects; you will grow.
Key job responsibilities
• Understand the business/operational needs and challenges of JWO's RFID customers, across our current verticals
• Stay current on the features and benefits of JWO's latest RFID products and tools, as well as their constraints and limitations
• Provide RFID customers the right (in-store and back-of-house) RFID solution the first time, proven with quantitative before/after data
• Adhere to, enforce, and improve our store configuration and launch process, in partnership with sales and implementation teams
• Identify any gaps in JWO's RFID product offering and escalate them to our product team for short-term mitigations and long-term solutions
• Present customer learnings, process improvements, program updates, and strategic roadmaps to senior leadership on a regular basis using strong written and verbal communication skills.
• 25% expected travel based on business needs
About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
BASIC QUALIFICATIONS
- 3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Bachelor's degree
- Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
PREFERRED QUALIFICATIONS
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Experience with Six Sigma tools and Lean techniques
- Experience communicating technical concepts to non-technical audiences
- Experience with retrofits, launches, or automation deployments
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 114,900.00 USD annually
