Bachelor's degree in Engineering or equivalent technical discipline
2+ years of related job experience
Strong organizational, verbal, and written communication skills
Working knowledge of SharePoint and data visualization tools (PowerBI/Tableau/Google Analytics)
Strong MS Office skills, particularly in Excel, PowerPoint, and Word
Demonstrated analytical skills
Familiarity with Quality methodologies/tools (8D, Six Sigma, FMEA, SPC)
Self-motivated with a strong drive for achievement
Responsibilities
Interface with IT and Quality functions to establish a centralized Quality reporting base
Create and develop reports for Global Quality metric review meetings
Analyze current metrics and pursue improvements
Ensure accuracy and consistency of data used for quality metrics
Support data analysis to identify improvement opportunities across Quality teams
Assist in the implementation of a 3rd-party Quality Management System globally
Re-design and maintain the Global Quality SharePoint site for easy navigation and access to Quality tools
Support the development of Quality training materials and online modules
Benefits
Opportunity to work in a globally recognized brand
Engagement with cross-functional teams across various business units
Access to advanced Quality methodologies and tools
Potential for professional development and training
Flexible schedule to accommodate project deadlines
Full Job Description
Job Description
The Analyst - Global Quality will be responsible for the analysis, modification, and the execution of all aspects to support the Quality Metrics improvement, Quality Management System (QMS) implementation, Global Quality SharePoint site management and Quality training within the company. This position will interface with IT and other Quality teams such as Internal Manufacturing Quality, Supplier Quality, Design Quality and Client Quality.
Key Accountabilities
Quality Metrics Management
Interface with IT and all Quality functions to establish centralized Quality base for reporting purpose
Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations
Analyze current metrics while pursuing improvements
Ensure that the data used for the quality metrics is accurate and consistent
Interface with other Quality teams and supports data analysis to identify improvement opportunities
Support any data analyses as assigned
Quality Management System Implementation
Support the 3rd-party Quality Management System implementation in Tiffany & Co. worldwide including but not limited to Tiffany Service Centers, New Product Development Engineering, Supply Chain, Sourcing & Operation, Internal Manufacturing, Tiffany Watch Center and Home & Accessories business unit
Interface with Procurement to establish Supplier Quality portal
Support document control system establishment in Tiffany & Co. to manage all policies/procedures for key business processes
Quality Website Management
Re-design and maintain the Global Quality SharePoint site to include:
Corporate Quality vision and organization
Automated Quality Metrics reports
Easy navigation to QMS System and all other critical Quality tools.
Tiffany Standards
Maintain all the data sources on SharePoint such as SP List or SP Library
Quality Training
Support Quality training materials development
Create online Quality training modules and manages the assignment
Demonstrate safety leadership by adherence to workplace safety policies and procedures
Required Qualifications
Bachelor's degree in Engineering or equivalent technical discipline
2+ years of related job experience
Strong organizational follow-up, verbal and written communication skills
Working knowledge of SharePoint, PowerBI/Tableau/Google Analytics, PowerAutomate
Strong MS Office skills particularly using Excel, Power Point and Word
Demonstrated analytical skills
Familiar with Quality methodologies/tools such as 8D, Six Sigma, 5 Why's, Ishikawa, FMEA, SPC, etc.
Self-Motivated with a strong drive for achievement
Proven ability to function effectively in a team environment
Willing to work flexible schedule to meet tight deadlines and manage multiple priorities
Preferred Qualifications
Master's degree with 3+ years of related job experience
Six Sigma Black Belt Certified
Basic programming skills
The hiring range for this position ranges from $77,010.00 - $85,000.00. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
About Tiffany & Co
Tiffany & Co. is a luxury jewelry and specialty retailer that sells jewelry, watches, fragrances, and accessories. The company operates in three segments: Americas, Asia-Pacific, and Europe. The Americas segment includes sales in the United States, Canada, Mexico, Brazil, and Chile. The Asia-Pacific segment includes sales in China, Japan, Australia, Singapore, and Korea. The Europe segment includes sales in the United Kingdom, Italy, Germany, and France. Tiffany & Co. is headquartered in New York, New York and operates over 300 stores worldwide.
