3-7 years in Sales Operations or Revenue Operations at a high-growth organization
Experience building GTM infrastructure such as lead routing and CRM architecture
Proficient in managing workflows, lifecycle stages, and data hygiene
End-to-end ownership of commission models and payouts
Experience running a deals desk with a focus on clean contracts
Strong skills in Excel or Google Sheets for reporting and data analysis
Proven ability to earn trust with sales teams through process improvements
Responsibilities
Own lead routing process and collaborate with marketing for attribution
Develop effective territory management strategies based on geographic data
Strategize and support all aspects of revenue operations
Lead capacity forecasting efforts and communicate findings with finance
Contribute to compensation decision-making and benchmarking
Assist leadership in shaping regional operations across various functions
Evaluate new market tools to enhance sales team efficiency
Design and maintain dashboards for real-time leadership visibility
Monitor deal progression and ensure CRM accuracy and hygiene
Support pricing negotiations in deal reviews as needed
Manage the closed-won process from contract signing to post-sale handoff
Administer commission plans ensuring timely and accurate calculations
Benefits
Opportunity to work in a high-impact, hands-on environment
Collaborative team atmosphere in-person in New York or San Francisco
Potential for pioneering AI in go-to-market operations
Access to support from senior leadership in operations and finance
Involvement in strategic decision-making across sales and marketing functions
Full Job Description
About the Role
We're seeking a Revenue Operations Manager with a strong track record, a builder's mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You'll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You'll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
What You'll Do:
Own the lead routing process from inbound and partnering with marketing to ensure proper attribution
Run effective territory management & strategy for Geo based decisioning
Support & strategise every aspect of revenue operations in your territory
Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in the US for effect capacity forecasting
Input and strategy for comp based decisioning and benchmarking
Support leadership in overall regional operations & finance strategy across all functions, sales, pre, ecosystem etc
Evaluate new tools in market and be responsible for improving the efficiency and effectiveness of the sales team
Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility.
Monitor deal progression and hold reps accountable for CRM hygiene and accuracy.
Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed.
Own the closed-won process from signature through handoff to post-sale.
Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions.
What You Bring:
A builder's mentality; you identify gaps, propose solutions, and execute without being asked twice.
The ability to zoom out and think strategically while staying close enough to the work to get your hands on the keyboard.
An AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations.
Strong communication and collaboration skills; you earn trust across Sales, Marketing, and Finance.
A player-coach orientation; you're not above the details and you're excited to own the work yourself
Requirements:
3-7 years in Sales Operations or Revenue Operations at a high-growth usage based sales organization
You've built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, deal desk.
Deep proficiency in workflows, lifecycle stages, custom properties, data hygiene.
You've owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance.
You've run a deals desk, you know what makes a contract clean and you catch errors before they become problems.
Strong in Excel or Google Sheets; you can build a pipeline coverage model and know which metrics actually matter.
You've earned trust with a sales team by making their lives easier while holding them accountable to process.
