Revenue Cycle Application Analyst

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Key Responsibilities:

• Provide day-to-day administration, support, and maintenance of Artiva HCx and UiPath RPA solutions.
• Monitor application and automation performance, ensuring systems operate efficiently and reliably.
• Troubleshoot and resolve application, automation, data processing, interface, and workflow issues.
• Analyze system errors, perform root cause analysis, and coordinate resolution efforts with internal teams and software vendors.
• Support and maintain interfaces, file import/export processes, workflow configurations, segmentation filters, and automated business processes.
• Collaborate with business owners to understand operational requirements and recommend system configuration or workflow improvements.
• Develop and maintain SQL queries, reports, and data extracts to support operational and business needs.
• Ensure data quality, integrity, and consistency across applications, automated processes, and integrated systems.
• Coordinate and perform testing for application upgrades, automation changes, system enhancements, and vendor releases.
• Maintain application and automation documentation, support procedures, workflows, and technical standards.
• Serve as a primary resource for Artiva HCx and UiPath support requests, incident resolution, and user questions.
• Identify opportunities to streamline business processes through improved system utilization and automation enhancements.
• Assist with implementation, deployment, and transition of new workflows, automations, or application functionality.

Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, Healthcare Informatics, or a related field; or equivalent combination of education and experience.
• 2+ years of experience supporting Artiva HCx or similar revenue cycle applications.
• Experience supporting or administering UiPath RPA solutions or other business process automation platforms.
• 2+ years of experience with SQL, relational databases, and data analysis.
• Experience supporting interfaces, file integrations, and data exchange processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to translate business needs into application and workflow solutions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of software testing, change management, and production support processes.

Preferred Qualifications:

• Experience supporting healthcare revenue cycle operations, patient financial services, collections, or accounts receivable functions.
• UiPath support, administration, or business analyst experience.
• Experience with Epic, healthcare interfaces, APIs, HL7, or file-based integrations.
• Knowledge of operational reporting and revenue cycle performance metrics.
• Experience working with application vendors and coordinating issue resolution.
• General knowledge of operating systems, networking, hardware, and enterprise IT infrastructure.