THE ROLEWe're looking for a General Manager to help build and lead a new flagship Italian restaurant inside the landmark Domino Sugar Factory. Rooted in Italian traditions, the restaurant will pair wood-fired cooking and precise technique with a highly seasonal menu, sourcing ingredients directly from local NYC producers and specialty Italian suppliers. Shared plates and a lively neighborhood atmosphere will define the experience. You'll shape the team and culture from the start, lead daily operations, drive financial performance, and set a high standard for service and warm, thoughtful hospitality.
RESPONSIBILITIESGuest Experience & Service Leadership- Lead service, ensuring the team delivers warm, polished, and intuitive hospitality.
- Address guest concerns with professionalism and care, turning challenges into positive impressions.
- Stay attuned to guest feedback. reviews and service trends, and use those insights to coach the team and improve execution
Bar & Operational Management- Partner with the beverage manager on all aspects of bar operations including inventory, ordering, cost tracking, and vendor relationships.
- Assist with cocktail execution, product quality, and service timing.
- Maintain back of house systems including POS, inventory tracking, and scheduling tools.
- Ensure compliance with health, safety, and labor standards across all operations.
Business & Financial Growth- Own P&L performance, labor planning, and cost controls, including collaborating on annual budget inputs.
- Assist with monthly reporting, financial tracking, and identification of operational deficiencies.
- Contribute to strategies that increase revenue and guest spend.
Team Management & Development- Lead a high-performing FOH team including leaders, bartenders, floor staff, and support.
- Conduct hiring, onboarding, and regular training sessions to uphold service standards.
- Guide pre-shift meetings and provide ongoing performance coaching grounded in accountability and care.
- Foster a culture of hospitality, professionalism, and pride.
Brand Stewardship & Programming- Maintain the brand's tone and aesthetic across all elements, from service style and uniforms to ambiance and experience.
- Support creative and marketing efforts when needed to further reinforce brand positioning or accommodate press related inquiries.
REQUIREMENTS- 3-5 years of progressive operational leadership in high-end food & beverage and restaurant operations.
- Exceptional leadership skills with a track record of building and retaining high performing teams.
- Strong financial acumen and confident, clear communication across all levels, from ownership to front of house staff.
- Deep knowledge of NYC compliance requirements across liquor licensing, food safety and health & safety regulations.
- A genuine passion for hyper-seasonal Italian cuisine, artisanal craft, and elevated hospitality.
BenefitsHealth Insurance - 100% employer covered
401K - 4% match
Flexible Paid Time Off 
