7-10 years of experience as a Restaurant General Manager or in a similar role
5-10 years of experience in customer service management
Extensive knowledge of food and wine
Proficient in restaurant management software
Strong leadership and motivational skills
Good financial management and critical thinking abilities
Hospitality school diploma or BS in Business Administration
Responsibilities
Manage and oversee the entire restaurant operation
Deliver superior guest services and ensure guest satisfaction
Plan and develop guest loyalty programs
Organize and supervise shifts effectively
Hire, train, and evaluate staff performance
Estimate consumption and maintain inventory
Implement innovative strategies to improve productivity and sales
Benefits
Opportunity to participate in local food events
Nurturing a positive working environment
Flexible schedule including nights, weekends, and holidays
Potential for career advancement within the organization
Engagement in creative menu planning and marketing strategies
Full Job Description
Restaurant General Managers are responsible for hiring and training restaurant staff, ordering ingredients for kitchen staff, and talking to customers to ensure that they are happy with their service.
The Restaurant General Manager is responsible for finding suitable staff & training them, keeping a record of all income and expenses, & working with kitchen staff to develop a menu.
General Manager Job Description:
Manage and oversee the entire restaurant operation
Deliver superior guest services
Ensuring guest satisfaction
Plan and develop guest loyalty programs
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Participate at local food events
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Hire new employees
Training and evaluate staff performance
Estimate consumption, forecast requirements, and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Nurture a positive working environment
Monitor operations and initiate corrective actions
Implement innovative strategies to improve productivity and sales
General Manager Job Requirements:
7-10 years of experience as a Restaurant General Manager or similar role
5-10 years of experience customer service management
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Ability to work long hours and a flexible schedule to include nights, weekends, and holidays
Ability to work on your feet for long periods of time
Hospitality school diploma or BS degree in Business Administration