About our property:
Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure. At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it. CARE / RESPECT / REWARDS EEOC/ADA/VET/LGBTQ+
What you will have an opportunity to do:
The very UNIQUE UPSCALE Residence Inn Berkeley located on the main campus of the University of California is seeking a dynamic, strategic, and results-oriented
General Manager to lead the hotel. This Executive Committee leader is responsible for developing and executing comprehensive strategies that continuously strengths the hotel's presence within the Berkeley, East Bay, and greater San Francisco markets.
Key Responsibilities: The General Manager will provide strategic and operational leadership across all aspects of the property, driving exceptional guest experiences, strong financial performance, and a culture of creativity, engagement and excellence for associates, and a strong connection with the university and local community!
Strategic Leadership:- Develop and execute a comprehensive strategic plan to drive growth and profitability.
- Develop trusted, consultative relationships with owners, asset managers, and key stakeholders.
- Identify market trends, customer preferences, and competitive landscape to make informed business decisions.
- Set long-term goals and objectives for the properties and work towards achieving them.
Team Leadership:- Lead a diverse and empowered team of department heads and staff, fostering a collaborative and motivated work environment.
- Provide guidance, mentoring, and development opportunities to team members.
- Encourage teamwork and open communication across all departments.
Operations Management:- Oversee all operational departments including front office, housekeeping, food and beverage, banquets, facilities maintenance, and more.
- Ensure smooth day-to-day operations by implementing efficient processes and procedures.
- Monitor service quality to maintain the highest standards of guest satisfaction.
Financial Management:- Create and manage the hotel's budget, allocating resources appropriately to various departments.
- Monitor financial performance, analyze variances, and implement corrective actions as needed.
- Drive revenue generation through strategic pricing, upselling, and innovative offerings.
Guest Experience:- Foster a guest-centric culture throughout both properties, prioritizing personalized service and exceptional experiences.
- Address guest concerns and feedback promptly, striving for continuous improvement.
- Implement initiatives to enhance guest satisfaction and loyalty.
Facilities Management:- Ensure the maintenance and enhancement of the physical assets, including accommodations, amenities, landscaping, and common areas.
- Implement sustainability initiatives to minimize the resort's environmental impact.
- Strong management of capital projects and renovations.
Regulatory Compliance:- Stay updated on local and national regulations related to the hospitality industry and ensure the hotel's compliance.
- Maintain health and safety standards for guests and staff.
Our Culture: Empowered to Make a Difference- At Pyramid Global, we value, support, and recognize the unique contributions of each team member.
- Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Our Values: People First, Integrity, Excellence- People First: A talented, diverse, and passionate team working together with respect.
- Integrity: Honesty and accountability to ourselves and colleagues.
- Excellence: Surpassing expectations through dedication and innovation.
What are we looking for?To succeed in this role, you should have:- A proven track record as a passionate, hands-on, successful General Manager at a high volume, full-service hotel.
- A minimum of 10 years of hospitality experience showing progressive growth.
- A college degree or a combination of education and experience equivalent to a college degree, preferably in Hospitality, or Travel & Tourism Management.
- Union experience with UNITE HERE strongly preferred.
- Marriott hotel experience preferred.
- California experience a plus.
- Ability to successfully communicate and collaborate with owners, asset managers, and key stakeholders.
- Strong financial acumen and forecasting ability.
- Strong acumen of hotel preventative maintenance and facilities management required.
- Exceptional leadership and communication skills.
- Problem-solving abilities and critical thinking skills.
- Commitment to meeting all deadlines.
- The flexibility to adapt to varying shifts, including weekends and holidays.
- A commitment to maintaining a positive and organized work environment.
Compensation:$275,000
$295,000
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
