Salary: 90,000-115,000
Other Forms of Compensation:Job SummaryThe Restaurant General Manager is responsible for leading all aspects of operations for a high-profile, chef-driven restaurant and event destination known for its seasonal menus, exceptional hospitality, and commitment to sustainability. This role oversees front-of-house operations, financial performance, team development, catering and events execution, and overall guest experience while creating a culture of hospitality that reflects the restaurant's elevated yet welcoming environment.
The ideal candidate is a dynamic and visible leader with a passion for hospitality, operational excellence, and team development. They will be responsible for driving guest satisfaction, growing revenue, supporting private events and catering operations, and ensuring seamless day-to-day execution across restaurant and hospitality programs.
Responsibilities
- Lead all restaurant operations, ensuring an exceptional guest experience and consistently high hospitality standards.
- Direct and develop front-of-house management and service teams through coaching, training, performance management, and succession planning.
- Partner closely with culinary leadership to ensure seamless coordination between front-of-house and kitchen operations.
- Drive financial performance through effective budgeting, forecasting, labor management, cost controls, and revenue growth initiatives.
- Analyze key performance metrics and implement operational improvements that enhance efficiency, profitability, and guest satisfaction.
- Oversee staffing, scheduling, recruiting, onboarding, and retention efforts to maintain a highly engaged and service-driven team.
- Ensure flawless execution of private dining, special events, catering functions, and corporate hospitality programs.
- Foster strong relationships with guests, clients, and stakeholders while maintaining a visible presence throughout the operation.
- Maintain high standards of food quality, beverage service, cleanliness, presentation, and facility appearance.
- Support beverage, wine, and service program development in partnership with culinary and operations leadership.
- Champion sustainability initiatives and operational practices that align with the restaurant's values and guest expectations.
- Ensure compliance with all health, safety, sanitation, alcohol service, and company standards.
- Collaborate on marketing, promotions, community engagement, and guest experience initiatives that drive traffic and brand awareness.
- Resolve guest concerns quickly and professionally while turning service opportunities into memorable hospitality experiences.
Qualifications- 5+ years of progressive restaurant leadership experience, including experience as a General Manager or Senior Operations Leader.
- Proven success leading upscale casual, chef-driven, hospitality-focused, or event-driven restaurant operations.
- Strong financial acumen with experience managing budgets, labor, P&L performance, forecasting, and operational reporting.
- Experience overseeing private dining, catering, special events, or corporate hospitality programs.
- Demonstrated ability to build, coach, and develop high-performing management and hourly teams.
- Strong understanding of food, beverage, service, and hospitality trends.
- Excellent leadership, communication, problem-solving, and relationship-building skills.
- Ability to thrive in a fast-paced environment while balancing multiple priorities and operational demands.
- Strong commitment to guest satisfaction and hospitality excellence.
- Experience with restaurant POS, scheduling, inventory, and reporting systems.
- Knowledge of health department regulations, food safety practices, and responsible alcohol service standards.
- Bachelor's degree in Hospitality Management, Business, or related field preferred.
- ServSafe® and alcohol service certifications preferred.
Apply to Bon Appetit today!Associates at Bon Appetit are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Req ID: 1586724
Bon Appetit
BRYAN GONI