Full Job Description
The Resource Manager, Scheduling leads the short-term (0-6 weeks) planning and allocation of resources, ensuring work is distributed effectively and colleagues are utilized efficiently. By monitoring capacity, managing workflow, and identifying potential bottlenecks, this role enables Business Units to meet client demands while maintaining operational effectiveness and service quality.
As a Resource Manager, Scheduling your responsibilities will include:
• Coach, inspire, mentor, and lead a team by providing feedback, direction, delegation, and prioritization of tasks.
• Build influential relationships with Partners, Directors, Managers, and Engagement Leaders across your BU by facilitating strategic workforce planning discussions, understanding risks and opportunities.
• Monitor utilization, capacity, backlog and file turnaround times to anticipate scheduling risks, address capacity gaps or overages, and escalate issues as needed.
• Collaborate closely with Resource Planning team to align short term execution with longer term plans.
• Partner with peers across the firm to identify opportunities for standardization, scalability, and best-practice sharing.
• Understand impacts of large volumes of work (T pools, leaves, vacations etc.) to the BU and escalate issues as needed.
• Support onboarding and scheduling integration for newly acquired or merged practices by understanding client list, skill set of incoming teams, client portfolios, immediate and long-term scheduling needs, training with D365 and onboarding sessions.
• Support all Service lines.
Think you've got what it takes to be a Resource Manager, Scheduling? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:
• Post Secondary Education.
• Minimum 4 to 7 years working experience in resource scheduling, operations, or workforce management.
• Experience managing a team in a professional services environment.
• Experience using Dynamics 365 considered an asset.
• Knowledge of Microsoft Office 365 (Planner, Excel, Teams).
• Ability to motivate, influence colleagues and build strong relationships.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
At Doane Grant Thornton, we believe compensation should reflect more than just market data-it should reflect you. We're serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don't stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors-your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $87,300-$113,520 in Toronto. If the role is available in other locations, the range may differ to reflect local market factors.
Our special culture shines through when we have the opportunity to connect in person. That's why we're working in a model where teams are required to be together in the office 4 days per week.