The Research Team Manager (RTM) is a senior genealogical leader who guides, mentors, and manages a team of researchers and Research Managers. Bridging the gap between active research and operations management, the RTM advocates for team development, enforces genealogical research standards, and interfaces with executive leadership on client experience and product quality. In addition to team leadership, the RTM maintains active involvement in casework and industry best practices.
What You Will Do:
- Team Leadership & Development: Lead, mentor, and performance-manage a team of up to 15 research professionals. Conduct regular one-on-ones, set goals, and drive ongoing skill development.
- Quality & Standards Oversight: Own team research quality, ensure compliance with standard operating procedures, and maintain professional genealogical standards.
- Case Management & Active Research: Oversee project allocation, assist with operational bottlenecks, and directly manage a small portfolio of client research projects.
- Operational Collaboration: Partner with Operations Directors on team goals, hiring, and business operations, and collaborate with Client Relationship Managers to resolve client concerns.
- Quality & Standards Oversight: Own team research quality and client satisfaction.
Who You Are:
- Professional Research Expertise: 10+ years of professional genealogy experience, with 5–10 years of recent experience in Probate, Lineage and/or General US Research.
- Leadership Experience: 2–5 years of direct team management experience, with a proven track record of developing talent, managing performance, and resolving operational bottlenecks.
- Communication & Time Management: Exceptional communication skills with experience delivering constructive feedback, alongside strong time management to balance management duties with active billable research.
- Preferred Qualifications: Certified or Accredited Professional Genealogist credential; Bachelor’s degree or higher
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $76,390 - $90,715 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits .
Additional Information:
