TikTok

Research Data Program Manager - Trust and Safety

TikTok$121K — $272K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong understanding of research ethics and data privacy.
  • Experience in quantitative or mixed methods original research.
  • Master's degree with a strong research component.
  • Proven ability to build new processes and drive team alignment.
  • Proactive and detail-oriented with skills in interpreting diverse guidance.
  • Thrives in fast-paced, ambiguous environments.

Responsibilities

  • Ensure compliance with research data sharing regulations.
  • Manage the application review process for research data.
  • Evaluate and improve data sharing tools and procedures.
  • Collaborate with external stakeholders for research solutions.
  • Advance TikTok's Trust & Safety Research agenda.
  • Define the longer-term data sharing and transparency roadmap.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time with increasing accrual by tenure.
Full Job Description
Responsibilities

A part of the Trust and Safety Product organization, the Research Data team is focused on enabling the work of independent researchers to understand the content and activities that take place on the TikTok platform. We lead initiatives to share data with the research community as part of an industry-leading transparency and compliance program. We are looking for an experienced Research Data Program Manager to expand our team's work delivering this mission with a focus on improving internal processes, developing insights, and expanding TikTok's offerings to the research community. The Research Data Program Manager is a role focused on driving TikTok Trust & Safety's research, transparency, and regulatory compliance efforts. The Research Data Program Manager will take ownership of processes related to our Research Tools, including the application process, increasing uptake and understanding of the tools in the research community, and working with internal stakeholders to strengthen and improve TikTok's research data offerings. Additionally, the Research Data Program Manager will conduct analysis with and about our data tools in order to develop original insights for the Trust & Safety team. Responsibilities: - Ensure TikTok is prepared to fulfill research data sharing regulatory requirements. - Manage research data compliance process including application review. - Work cross-functionally to evaluate and improve data sharing tools and procedures. - Collaborate closely with external stakeholders to understand research requirements and propose responsive solutions. - Contribute to advancing TikTok's Trust & Safety Research agenda. - Help define TikTok's longer term data sharing and transparency roadmap and work with our partner teams to make product, technical, and privacy decisions.

Qualifications

Minimum Qualification(s): - Strong understanding of research activities including research ethics and data privacy. - Experience conducting quantitative or mixed methods original research in an academic, NGO, and/or tech setting. - Master's degree with a strong research component; Ability to translate requirements between the academic, regulatory, and tech sectors. - Experience building new processes and driving alignment across teams. - Proactive and detail oriented; able to interpret and apply guidance from various disciplines to the task at hand. - You thrive in fast-paced entrepreneurial environments and are able to deal with rapid changes, high ambiguity and imperfect status quo. Preferred Qualification(s): - PhD in a discipline that includes work with big data and/or social media data. - 5+ years of experience in tech, academia, law, or a comparable discipline. - Experience with presentations to stakeholders, leading trainings, and/or teaching. - Keen interest in and familiarity with the global regulatory environment as it relates to researcher data access.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $121600 - $272000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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