5+ years in enterprise account management or related sales role.
Proven experience in payments industry and hardware solutions.
Exceptional communication and relationship-building skills.
Strong analytical and problem-solving abilities.
Ability to work independently and thrive in a fast-paced environment.
Self-starter with a proactive mindset.
Customer-centric with a passion for delivering value.
Responsibilities
Manage and grow a portfolio of enterprise clients, ensuring retention and expansion.
Build strong, long-term relationships with key stakeholders, acting as their primary point of contact.
Leverage knowledge of payment systems and hardware to provide tailored solutions that meet client needs.
Address complex challenges with creativity and urgency, ensuring customer satisfaction.
Develop account plans, forecast revenue, and identify growth opportunities.
Work closely with technical teams, product managers, and support to deliver exceptional service.
Stay informed on industry trends, competitive landscape, and emerging technologies.
Full Job Description
What's Exciting About the Role
As an Enterprise Account Manager, you will own and grow strategic relationships with enterprise-level clients. You'll act as a trusted advisor, ensuring customer success through proactive engagement, problem-solving, and delivering value-driven solutions. This role requires a self-starter with deep knowledge of payment technologies and hardware solutions. Key Responsibilities
Account Ownership: Manage and grow a portfolio of enterprise clients, ensuring retention and expansion.
Customer Engagement: Build strong, long-term relationships with key stakeholders, acting as their primary point of contact.
Solution Expertise: Leverage your knowledge of payment systems and hardware to provide tailored solutions that meet client needs.
Problem Solving: Address complex challenges with creativity and urgency, ensuring customer satisfaction.
