3-4 years of experience in account handling or influencer management.
Previous experience in an agency setting or equivalent.
Strong understanding of the influencer landscape essential.
Excellent verbal and written communication skills.
Responsibilities
Build and maintain strong client relationships to understand their unique needs.
Establish and nurture relationships with influencers to foster collaboration.
Lead Profiling briefs to clarify target audience for team alignment.
Ensure adherence to Profiling processes and guidelines.
Maintain a high standard of campaign engagement considering ethical factors.
Develop innovative and creative ideas in collaboration with the team for client campaigns.
Oversee timely communication and ongoing relationship management with influencers.
Benefits
Comprehensive medical, dental, and vision benefits.
401k and Roth retirement plans with employer matching.
Stipends for gym memberships and professional development.
Monthly activities organized by a Culture Club, including sports and social events.
Involvement in DEI initiatives through councils and resource groups.
Commute and parking assistance benefits.
Wellness programs focused on mental, physical, and financial health.
Full Job Description
We are looking for a Relationship Manager to join our Relationships team in New York or Los Angeles.
Role
The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports.
Responsibilities
Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
Building influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices
Maintaining the exceptional standard of all campaign engagement including ethical considerations
Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
Responsible for the timely response of all communication from voices and on-going relationship maintenance
Track budgets, manage invoices, administer legal agreements and ensure compliance
Overseeing Event and activation planning, execution and performance.
Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure
Requirements
Bachelor Degree
3-4 years account handling or influencer management experience.
Agency and equivalent experience
Knowledge of the influencer landscape a must
Excellent verbal and written communication skills
Social Platform proficiency•
Understanding of complex information with a problem solving approach
Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
Ability to work calmly, efficiently and professionally under pressure
Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Meticulous attention to detail & excellent organizational and time management skills
Passionate, energetic and confident
Team-player: flexible and challenging
Proficient in Microsoft Office - Word, Excel & PowerPoint
Benefits
Medical, dental, vision, and more!
401k & Roth retirement investment options with employer match
Gym and professional development stipends
Culture Club with monthly activities like sports, games and happy hours
DEI Council and Employee Resource Groups
Commute and parking benefits
Wellness program that focuses on mental, physical and financial employee wellness
And much more!
SALARY RANGE
annual salary $85,000-$95,000
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