We are looking for a Relationship Manager to join our Relationships team in New York or Los Angeles.
RoleThe Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring and measurement projections/reports.
Responsibilities- Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
- Building influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
- Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
- Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
- Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices
- Maintaining the exceptional standard of all campaign engagement including ethical considerations
- Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
- Responsible for the timely response of all communication from voices and on-going relationship maintenance
- Track budgets, manage invoices, administer legal agreements and ensure compliance
- Overseeing Event and activation planning, execution and performance.
- Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
- Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
- Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure
Requirements- Bachelor Degree
- 3-4 years account handling or influencer management experience.
- Agency and equivalent experience
- Knowledge of the influencer landscape a must
- Excellent verbal and written communication skills
- Social Platform proficiency•
- Understanding of complex information with a problem solving approach
- Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
- Ability to work calmly, efficiently and professionally under pressure
- Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
- Meticulous attention to detail & excellent organizational and time management skills
- Passionate, energetic and confident
- Team-player: flexible and challenging
- Proficient in Microsoft Office - Word, Excel & PowerPoint
Benefits- Medical, dental, vision, and more!
- 401k & Roth retirement investment options with employer match
- Gym and professional development stipends
- Culture Club with monthly activities like sports, games and happy hours
- DEI Council and Employee Resource Groups
- Commute and parking benefits
- Wellness program that focuses on mental, physical and financial employee wellness
- And much more!
SALARY RANGE annual salary $85,000-$95,000
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