Graduate from an accredited Nursing Program required.
Minimum of Bachelor’s Degree in Nursing (BSN) at time of hire.
2 years of progressive responsibility in an acute care setting required.
Specialty certification preferred.
Must maintain clinical competencies within assigned unit.
Excellent written, verbal, and computer skills required.
Demonstrated problem-solving, leadership, communication, and teamwork abilities.
Responsibilities
Collaborates with staff as the first line supervisor, providing direct assistance and resources.
Participates in performance management, including coaching and evaluations, and initiates disciplinary actions as needed.
Facilitates patient flow and optimizes clinical capacity by adjusting staff schedules accordingly.
Ensures timely throughput to enhance clinical capacity within the organization.
Performs service recovery to support patient and employee retention, addressing needs promptly.
Mediates conflicts to maintain smooth operations and a positive work environment.
Engages in Quality and Patient Safety improvement initiatives and projects.
Coordinates orientation for new staff and evaluates clinical competence in collaboration with leadership.
Benefits
Comprehensive health benefits package.
Opportunities for professional development and continuing education.
Supportive work environment focused on patient care and staff well-being.
Participation in quality improvement initiatives.
Flexible scheduling options to promote work-life balance.
Full Job Description
Overview
Medical Infusion Clinic
40 hours per week, Monday-Friday
Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.
Responsibilities
Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.
Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.
Facilitates timely throughput to optimize clinical capacity within the organization.
Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.
Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.
Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.
Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.
Performs other duties as required or assigned.
Qualifications
Graduate from an accredited Nursing Program required.
Minimum of Bachelor’s Degree of Nursing (BSN) at time of hire.
2 years of progressive responsibility within an acute care setting required.
Specialty certification preferred.
Must obtain and maintain clinical competencies within assigned unit.
Excellent written, verbal and computer skills required.
Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.
Ability to work effectively in groups of employees and with patients and patient families is essential.
Required Licensure/Certifications
Licensed Registered Nurse with New Hampshire eligibility.
Basic Life Support (BLS) upon hire; must maintain BLS.
Advanced Cardiac Life Support (ACLS) upon hire.
About Dartmouth-Hitchcock Medical Center
Dartmouth-Hitchcock Medical Center (DHMC) is a nonprofit academic health system that serves a population of 1.9 million in New England. DHMC includes a 396-bed tertiary care hospital, research and clinical facilities for the Geisel School of Medicine at Dartmouth, Norris Cotton Cancer Center, and the Dartmouth Institute for Health Policy and Clinical Practice. DHMC is the largest private employer in New Hampshire and is the only academic medical center in the state. The medical center is affiliated with the Geisel School of Medicine at Dartmouth and is part of Dartmouth-Hitchcock Health, a network of healthcare providers in New Hampshire and Vermont.