The Vice president is an experienced executive who provides management, direction, leadership and oversight to ensure the accounts are maintained and operated in accordance with the company standards and established community's objectives. The position is responsible for developing programs and systems to support the strategic direction and aligning business plans with organizational objectives. This position will report directly to the Chief Operating Officer and will serve as a member of the executive team.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company's operations.
- Develop and direct the management of the client to ensure customer satisfaction. Identify any issues that may lead to client terminating the contract.
- Implement processes and systems that will generate higher productivity and revenues.
- Develop and direct the management of the District Managers to ensure that all operational systems are continuously evaluated for proper operation, relevance and utilization.
- Interact regularly with executive team and individual department heads to ensure that company's operational priorities are aligned with total company direction.
- Continually investigate and introduce process improvement measures and presents suggestions to Executive Director and for consideration.
Competencies;
- Leadership.
- Customer/Client Focus.
- Organizational Skills.
- Problem Solving/Analysis.
- Strategic Thinking
- Business Acumen
- Collaboration
- Diversity and Inclusion
- Teamwork Orientation
Supervisory Responsibility
This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.
Work Environment
This job operates primarily in a professional office environment. The job will visit sites which are condominium high-rise buildings and home owner associations that may have food and beverage operation on-site. The sites will have moderate to loud noise and may be under construction. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will be required lift objects up to 25 lbs. The position requires walk-throughs of the properties within the portfolio to identify any inconsistencies of the company standards.
Position Type/Expected Hours of Work
This is a full-time, exempt (salaried) position. Evening and weekend work may be required as job duties demand. This schedule may change to accommodate the business needs of the company.
Required Education and Experience
- Must possess strong managerial background; minimum four (4) years of experience in Community Association Management and possess or secure CAI designation of CMCA or higher within 12 months from engagement by KW.
- Ability to read, analyze, and interpret technical procedures, financial statements / audits, regulations or documents with a similar degree of complexity.
- Must be proficient and have good working understanding of latest technologies; such as but not limited to Microsoft Office and build knowledge & adeptness in Jenark software application in response to in-house trainings.
- Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends.
- Must have the ability to react and address all emergency situations in a timely manner. Must be available for all emergency calls.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
