Location:
Mount Pleasant, Pennsylvania, United States of America
Job ID:
Date Posted:
2026-09-18
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Quality Management
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
This is an onsite role based in Mt. Pleasant, Pennsylvania, with a hybrid work option available depending on business needs and individual circumstances.
In this position, you’ll be the driving force behind our quality culture, ensuring that our systems, services, and teams consistently exceed expectations. You’ll lead initiatives that improve operational efficiency, coach teams on industry-leading quality tools, and ensure compliance with rigorous standards. Your work will directly impact the safety, reliability, and sustainability of high voltage infrastructure that powers millions.
How You’ll Make an Impact
Lead the deployment of quality strategies across Field Services and Operations across select regions of the U.S.
Partner with cross-functional teams to drive resolution of customer-reported non-conformances
Coach teams on problem-solving tools like 8D, RCA, and non-conformance management
Manage internal audits and ensure ISO certification compliance
Analyze quality data to identify trends and improvement opportunities
Collaborate across business units to harmonize and digitize quality processes
Support warehouse inspections and ensure audit readiness
Champion customer feedback through non-conformance reporting and customer survey analysis
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines
Your Background
Bachelor’s or Master’s degree in a relevant field
5+ years of experience in business operations and quality processes
3+ years of experience with ISO certification and auditing
Strong communication and leadership skills with a customer-first mindset
Experience in cross-functional collaboration within industrial or energy sectors
Familiarity with SAP is highly preferred
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care (medical, dental, vision, etc.)
Financial Wellbeing: (Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
