DON'T MISS THIS OPPORTUNITY - WE'RE HIRING AN EXPERIENCED REGIONAL MANAGER IN Jersey City,NEW JERSEY!
What will the Regional Manager do?
The Regional Manager is responsible for leading the operational performance of multiple terminals and their teams, including Terminal Managers and Driver Managers. This role ensures consistent execution of company standards, safety, service levels, and profitability across the region. The Regional Manager collaborates with leadership to implement strategic initiatives and uses data-driven insights to optimize performance, streamline processes, and enhance the driver experience.
Through leadership, accountability, and cross-functional coordination, the Regional Manager plays a critical role in supporting driver-focused operations and delivering high-performance outcomes across multiple sites.
What is the Regional Manager responsible for?
- Provide direct oversight and leadership to Terminal Managers and Driver Managers across a defined geographic region
- Drive alignment with operational KPIs including safety, productivity, utilization, and financial performance
- Support and retain high-performing teams by fostering engagement, addressing concerns proactively, and supporting individual development and recognition efforts
- Identify performance gaps across terminals and create action plans for improvement
- Oversee regional scheduling, equipment allocation, and terminal-level dispatch consistency
- Ensure compliance with DOT regulations, company policies, and safety programs
- Monitor driver engagement and collaborate with local leaders to enhance driver retention and performance
- Lead weekly and monthly performance reviews with direct reports; provide actionable coaching and feedback
- Support the rollout of strategic initiatives including system rollouts, process improvements, and growth planning
- Conduct on-site terminal visits, operational audits, and team check-ins on a regular cadence
- Escalate and resolve regional service disruptions, staffing gaps, or high-risk safety concerns
- Promote a culture of accountability, continuous improvement, and cross-terminal collaboration
- Perform other related duties as assigned
Supervisory Responsibilities:
This job has supervisory responsibilities for Auto Haulers. This includes, but is not limited to:
- Responsibility for managing performance and relevant performance feedback, providing motivation and encouragement
- Interpreting policy and ensuring policy compliance to include execution of progressive discipline for policy violations.
- Scheduling and managing time and attendance
- Managing Auto Hauler complaints and monitoring satisfaction levels
- Monitoring Auto Hauler production and handling inquiries relative to pay and incentive programs
- May be required to perform other supervisory duties.
What knowledge, skills and abilities are required for the Regional Manager role?
- Associate or Technical Degree in Logistics, Transportation, Business or related field preferred
- Experience in logistics and dispatch, preferably within auto hauling distribution.
- Demonstrated experience leading, directing, communicating change and developing a team strongly desired.
- Knowledge of transportation enterprise software applications.
- Working knowledge of tractor and trailer maintenance.
- Solid written and oral skills with a strong ability to work with others
- Aptitude to gain further competency in transportation analysis tools
- Knowledge of DOT compliance, laws, rules, regulations and safety.
- Proficient in Microsoft Office Suite.
- Knowledge of TMW and PeopleNet a plus.
- Ability to maintain a high level of accuracy and completion in preparing and entering information.
- Highly organized, proficient in prioritization, attention to detail and possessing a high level of accuracy.
- Ability to provide positive reinforcement and possess a positive attitude.
- Must possess ability to provide timely follow up to drivers and management.
- Comfortable working in a high-stress environment and ability to stay calm under pressure.
- Strong interpersonal skills to develop and maintain positive relationships with dispatch team and auto haulers.
- Strong communication skills (oral, written and listening) with motivational ability.
- Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers.
- Work may require more than 40 hours per week.
What are the physical demands of the Regional Manager role?
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is required to sit/stand for most of his/her job duties. There is the need to frequently walk and sit. There will be a great deal of standing, stooping, kneeling, bending, lifting and reaching for some of his/her job duties.
Visual requirements include reading off a computer screen as well as printed materials. A high degree of dexterity is required due to frequent use of a telephone console.
Verbal and auditory requirements include the ability to communicate clearly over the telephone as well as in person.
There is a moderate level of grasping, lifting, pushing and/or pulling of objects of more than 25 lbs.
This Job Description is intended to describe the general content of and requirements for the performance of this position. The omission of specific statements of duties does not exclude them for the position if the work is similar, related or a reasonable requirement of the position. Additional duties may be assigned, and requirements may vary from time to time.
What is the FLSA status of the Regional Manager role?
The FLSA status of this position is: Exempt.
Who does the Regional Manager report to?
The Driver Manager will report to the Operations Manager.
What else should you know about the Regional Manager role?
This position is 100% onsite in Jersey City, New Jersey.
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