Circle of Life is growing, and we have an opening for a Regional Director of Operations to join our team. This position will oversee and manage our New Mexico branches; Albuquerque, Gallup, Kirtland, Shiprock, and Zuni.
Position duties include- Participate in the hiring and training of managers
- Organize and oversee the work and schedules of managers
- Conduct performance evaluations
- Handle discipline of employees as needed following company policy
- Establish quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated (identify opportunities for improvement)
- Implement policies and procedures that will improve day-to-day operations
- Oversee office operations, ensuring each branch is reaching goals set by departmental and company leadership
- Monitors budget and revenue in each office to achieve financial objectives
- Communicates and explains new directives, policies/procedures to manager for change and meets with staff to explain changes, answer questions, and maintain morale
- Improve customer service and satisfaction
- Market current products to potential clients, families, case workers and potential referral sources
- Leads coordination and integration of efforts among homecare teams to produce smoother workflow and more cost-effective business processes
- Traveling is required
QualificationsQualified applicants will have 3 years of management experience, excellent verbal and written communication skills and interpersonal and customer service skills. Healthcare and/or home care experience preferred. The Regional Director of Operations oversees the day-to-day activities for their assigned branches, ensuring the organization is managed and performing efficiently and effectively. While carrying out the responsibilities of the position, ensure the values of servant-leadership, empathy, altruism, and integrity are evident in all actions and encounters.
How good?- Positively change the lives of individuals and families in our communities
- Serve the underserved providing access to care for those who have been traditionally overlooked by the health care system
- Support a talented team of administrative and clinical professionals and be a part of a team that supports each other
Full Benefits include- Medical, Dental, 401K, Paid Holidays, Top PTO Plan, Mileage, Flexible Schedules, Vision, Year-End Bonus
