ResponsibilitiesJOB SUMMARY The Installation Supervisor is responsible for the profitable execution and delivery of Installation services in a specific geography or for a specific specialty (e.g. HVAC, EMS, etc.). The Installation Supervisor also serves as a technical lead and/or mentor to other technicians in their area of responsibility, as well as a technical resource on projects, depending on business needs and customer demand.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Participates in managing the Installation P/L for a specific geography.
- Oversees and ensures project level profitability.
- Coordinates and plans Installation projects:
- Oversees procurement of materials, permits, supplies;
- Forecasts manpower requirements.
- Reports on job status/performance.
- Ensures customer expectations are met.
- Effectively resolves issues and problems.
- Develops and maintains productive relationships with customers, GCs and subcontractors.
- Interviews, selects, hires and oversees onboarding of Foremen and Installation crews.
- Manages performance and provides training, coaching and performance feedback to Apprentices, Journeyman and Foreman.
- Uses metrics to drive accountability and performance.
- Ensures compliance of Installation policies and procedures, including project tracking, safety, time and attendance, etc.
- Ensures use of PPE and the application of safe behavior, including driving, by all employees.
- May oversee 3rd party resources.
- Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
- Performs other duties as assigned.
QualificationsEducation / Training - High school diploma, GED, or completion of trade program or technical school.
Work Experience / Skills - 5 + years of experience in commercial construction, or a related industry.
- Knowledge of construction principles and practices, including labor hour estimation, forecasting, and multiple disciplines involved in area of responsibility.
- 2+ years of experience as a Foreman or other supervisory position.
- Experience in hiring and managing subcontractors preferred.
- Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.
- Proficient in coaching, training, developing and building a team.
- Proficient in managing time, delegating assignments and following through to ensure good results.
- Proficiency in understanding and managing P&L.
- Proficient in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask.
- Ability to solve problems and apply good judgement.
- Excellent verbal/nonverbal and written communication and presentation skills.
- Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers.
- Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance.
- Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
- Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job operates in a clean, well-lit and climate-controlled professional office environment with minimal physical hazards and noise. This role routinely uses standard office equipment such as computers, phones, printers, etc.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, drive, and use hands and fingers. The employee is occasionally required to reach, stoop and kneel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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