Real Estate Account Manager

Pilot • $120K — $150K *
New York, NY 10025In-Person
Real Estate & Construction
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5 years in relationship management or account management, preferably in commercial real estate
  • Willingness to work field hours up to 5 days a week, including early and late events
  • Proficient in Salesforce, GSuite, and relationship management tools
  • Strong communication and interpersonal skills
  • Self-starter with ability to work independently

Responsibilities

  • Build and maintain relationships with commercial real estate partners
  • Host check-ins, on-site meetings, and events to strengthen ties and gather insights
  • Coordinate logistics for meetings, property visits, and events
  • Position Pilot as a strategic partner in a competitive ISP landscape
  • Share updates and best practices with partners regarding Pilot's services
  • Collaborate with internal teams to respond to partner inquiries
  • Gather partner feedback to identify improvement areas and collaboration opportunities
  • Document competitive insights and partner profiles for strategic initiatives

Benefits

  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO
Full Job Description
ON A TYPICAL DAY YOU'LL
  • Build new and nurture existing relationships with Pilot's commercial real estate (CRE) partners to keep Pilot top of mind.
  • Host regular check-ins, on-site meetings, and events to strengthen relationships and stay informed about partner needs and potential opportunities
  • Coordinate, schedule, and manage logistics for partner meetings, property visits, and events
  • Position Pilot as a strategic partner and trusted resource for building operators, highlighting Pilot's compelling differentiation within a competitive ISP landscape
  • Serve as a resource for partners by sharing updates, insights, and best practices about Pilots' services and the benefits they provide to tenants
  • Collaborate effectively with internal teams to address partner inquiries promptly, ensuring a seamless customer experience
  • Proactively gather feedback from partners to identify areas for improvement and opportunities for additional collaboration
  • Work closely with management and marketing team to align partnership goals and priorities
  • Assist in creating and managing materials for partner meetings and events
  • Document insights about the competitive landscape, tenant profiles, and demographics within our building portfolio, to inform strategic initiatives
  • Maintain meticulous and up-to-date records of partner interactions, building details, and other relevant information in Pilot's CRM
  • Track and report on the health and growth of partner relationships including engagement levels and opportunities for improvement
  • Prepare regular reports on relationship-building activities and key performance metrics
  • Continuously evaluate existing processes, systems, and workflows to optimize for efficiency and streamline relationship management
  • Proactively seek opportunities to enhance the partner experience through innovative solutions

WHAT WE'RE LOOKING FOR
  • 3-5 years of professional experience in relationship management, account management, or a related field, with a preference for commercial real estate
  • Must be willing to work in the field up to 5 days a week as required and comfortable working outside traditional business hours (regular event attendance will be required; events may begin before 8 AM and after 6 PM)
  • Proficiency in Salesforce, GSuite, and other standard sales and relationship management tools to effectively track engagement and streamline workflows
  • Excellent communication and interpersonal skills
  • Ability to work independently and thrive in an environment with minimal direction


PILOT'S PAY & PERKS
  • Base salary of 120,000-150,000
  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO


About Pilot

Pilot is a financial services company that provides bookkeeping, tax, and CFO services to startups and small businesses. The company's platform automates financial processes and provides real-time insights into financial performance. Pilot was founded in 2017 by a group of former PayPal employees and has raised over $120 million in funding. The company has over 1,000 clients and has partnerships with major accounting software providers such as QuickBooks and Xero.
Learn more about Pilot
Size
200 employees
Industry
Finance & Insurance
Net Income
-$10 million
Founded
2017
5 Year Trend
+50%
Revenue
$100 million
NASDAQ
PLT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Pilot

More Real Estate & Construction Jobs

Find similar Real Estate Account Manager jobs:

NationwideNew York, NY