Manager, Construction

Pilot • $120K — $150K *
Brooklyn, NY 11226In-Person
Real Estate & Construction
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in the construction industry
  • 3+ years of people management experience
  • Strong project management skills for complex projects
  • High technical acumen and quick grasp of concepts
  • Outstanding written and verbal communication skills
  • Ability to multitask and problem-solve independently
  • Proficiency in resource allocation and process improvement
  • Proven track record in talent retention and development

Responsibilities

  • Lead projects involving the fiber network from initiation to completion
  • Manage field execution teams for customer-centric service delivery
  • Improve operational excellence through training and technology
  • Foster relationships with vendors and contractors for effective operations
  • Use data to drive decisions and enhance team performance
  • Coordinate with back office for inventory and fleet administration
  • Continuously improve processes, workflows, and service quality
  • Collaborate with leadership on network growth and product capacity
  • Ensure accurate documentation of all construction team activities
  • Set and improve quality, safety, and workmanship standards

Benefits

  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO
Full Job Description
ON A TYPICAL DAY YOU'LL
  • Lead the successful execution and completion of all projects involving our fiber network.
  • Manage teams responsible for daytime and evening field execution and 24/7 field operations, ensuring customer-centric service delivery in all field work (customer installations, outage response, etc). Serve as a primary escalation point for outages and critical service issues in the field.
  • Responsible for improving the operational excellence of the construction teams through training, development, technology, and process improvement in collaboration with other teams and stakeholders.
  • Manage and foster strong relationships with all vendors (suppliers & contractors) who are necessary for Pilot to successfully operate, minimizing dependencies and maximizing economies of scale and market leverage.
  • Set, measure, and improve data collection and reporting across construction (ex work orders, installations, maintenances, outage response, and time to repair). Use data to drive decisions and improve construction team operational excellence. Surface data cross-functionally to uncover broader areas of improvement.
  • Coordinate with the team responsible for back office construction operations, including field inventory/procurement, facilities liaison, and fleet administration; collaborate with the facilities team to ensure warehouse support aligns with the company's broader goals.
  • Continually improve processes, workflows, and service quality.
  • Collaborate with leadership on the future of Pilot's in-building and outside plant networks to provide capacity for projected growth as well as new products and services.
  • Ensure the construction team’s commitment to maintaining accurate and thorough documentation.
  • Set and improve Pilot's quality, safety, and workmanship standards through documented policies, procedures, and KPIs. Ensure all work is completed to these standards.

WHAT WE'RE LOOKING FOR
  • 5+ years in the construction industry
  • 3+ years of people management experience
  • Strong project management skills with the ability to oversee multiple, complex projects simultaneously.
  • High technical acumen, and ability to grasp technical concepts quickly
  • Outstanding communication skills - written and verbal - with the ability to tailor messaging strategy for different internal audiences and an ability to turn complex technological concepts into clear, multichannel communications
  • Ability to prioritize, problem-solve, multitask, and work independently in a dynamic, rapidly changing workplace
  • Experience in construction
  • Proficiency in resource allocation, team management, and process improvement.
  • Proven track record of retaining and developing talent.


PILOT'S PAY & PERKS
  • Base salary of $120,000 - $150,000
  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO


About Pilot

Pilot is a financial services company that provides bookkeeping, tax, and CFO services to startups and small businesses. The company's platform automates financial processes and provides real-time insights into financial performance. Pilot was founded in 2017 by a group of former PayPal employees and has raised over $120 million in funding. The company has over 1,000 clients and has partnerships with major accounting software providers such as QuickBooks and Xero.
Learn more about Pilot
Size
200 employees
Industry
Finance & Insurance
Net Income
-$10 million
Founded
2017
5 Year Trend
+50%
Revenue
$100 million
NASDAQ
PLT
* Ladders Estimates

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