The Role

You run the execution floor day to day so our Head of Quant can go back to research.

Today he is doing both, which means the research half is not happening and the floor half is not being managed as well as it should be. You take the floor: the people, the training, the process, the error rates and the throughput. He takes back the work only he can do.

The team you will manage is largely early in their careers, works to detailed playbooks, and is measured on output and accuracy. Output per person currently varies by a factor of several between the best and the weakest, which tells you most of what you need to know about where the opportunity is.

You do not need to be a mathematician. You need to understand the workflow completely, care intensely about error rates, and be able to turn a clunky manual process into a written specification an engineer can build.
What You'll Do

Raise output per person. Through training, better process, clearer standards and daily oversight. The spread between your best and weakest operator is the number you are attacking.

Drive error rates down and keep them down. When someone makes a mistake, your first question is what about the system allowed it. Your second is what changes so it cannot happen again.

Own training and onboarding for the floor. Ramp time is currently measured in months. You will systematise it, document it, and eventually delegate it.

Be the bridge to engineering. You will spend real time watching people work, spotting what should not be manual, and writing prioritized requirements that get built.

Keep the hopper full. Nobody on the floor should be idle waiting on equipment, a handoff or an answer. The logistics of that are yours.

Take the escalations. Ambiguous situations, unusual cases and anything the playbook does not cover come to you first.
Requirements

• You have managed a high-volume execution, production or fulfillment floor where accuracy mattered as much as speed
• You think in checklists, standard operating procedures and error rates. You believe a mistake is a failure of the system first and the person second
• You are highly literate with spreadsheets and comfortable with basic data querying. You spot patterns and anomalies that individuals working alone would not
• You write clear technical requirements. You can describe a broken workflow precisely enough that someone can build the fix
• You are uncompromising on standards and genuinely good with early-career people. Both, not one
• You are rigid about hitting targets and flexible about how, and you will operationalize a new playbook rather than resisting it
• You handle sensitive data and money-adjacent workflows with discretion

Bonus Points For

• Operations management at a trading firm, betting operation, payments company or similar
• Technical project or program management, or technical implementation leadership
• Managing distributed field teams across multiple states or provinces
• A competitive background in strategy games, poker, esports or trading
• Experience introducing measurement to a team that has never been measured

Benefits

• Competitive base plus performance bonuses tied to floor output and accuracy
• Direct access to the founder and the Head of Quant, with no layers in between
• Own a function outright in a company where this function is the profit center
• Real growth path as the floor expands into new regions