Quality Systems Manager

About the role

As the Quality Systems Manager, you will lead the implementation and continuous improvement of the site's Quality Management System, ensuring compliance with global, regional, and regulatory quality standards. Working cross-functionally with teams throughout the organization, you will drive audit readiness, oversee quality documentation and compliance processes, manage corrective and preventive actions (CAPAs), and champion initiatives that strengthen quality performance, operational excellence, and continuous improvement across the site.

This role is not offering VISA Sponsorship or considering international relocation!

Your responsibilities

• Coordinate and support corporate, cross-site, regulatory, and ISO audits, ensuring audit readiness and compliance with quality standards and requirements.
• Partner with cross-functional teams and subject matter experts to investigate issues, implement corrective and preventive actions (CAPAs), and drive continuous quality improvements.
• Lead the development, tracking, and reporting of quality metrics, improvement initiatives, SOP reviews, audit activities, and other key quality system processes.
• Provide guidance and training on quality system processes while overseeing a Quality Specialist and collaborating with department leaders to strengthen quality compliance and performance across the site.

The experience we're looking for

• Bachelor's degree in Quality, Chemistry, Engineering, or another STEM-related field.
• 5+ years of experience in manufacturing or operations quality, including quality systems management within a regulated environment.
• Background managing Quality Management Systems (QMS), including areas such as deviations, CAPA, documentation control, supplier qualification, and quality compliance processes.
• Demonstrated experience conducting and managing audits, including internal audits and accreditation audits aligned with ISO 9001 standards.
• Exposure to regulated manufacturing environments, with knowledge of SOP development, risk assessment activities, audit preparation, and quality processes; pharmaceutical industry experience is a plus.

The skills for success

• Quality Management Systems (QMS)
• Corrective and Preventive Action (CAPA) Management
• Internal and External Auditing
• ISO 9001 Compliance and Standards Knowledge
• Risk Assessment and FMEA Methodologies
• Document Management and SOP Administration
• Quality Improvement and Continuous Improvement Practices
• Regulatory Compliance Management
• Cross-Functional Collaboration
• Organization and Attention to Detail

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

USD $112,000.00 - $140,000.00

US pay transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve.