BS Degree in a technical area preferred; 5 years of leadership experience in Quality/Manufacturing or 10 years of relevant experience
Comprehensive knowledge of ISO 9001, GMP, and GFSI standards
Strong data management skills and analytical processes expertise
Effective coaching and training abilities
Solid understanding of quality processes in manufacturing
Proficient in Microsoft Office Suite and related tools
Exceptional time management and organizational skills
Responsibilities
Manage quality department programs and activities
Collaborate with leadership to ensure compliance with manufacturing and quality assurance procedures
Oversee personnel activities including hiring, performance goals, and training
Develop and implement quality specifications and systems
Monitor progress against quality metrics and goals
Conduct customer and supplier visits as needed
Manage internal and external audit activities
Handle customer complaints and implement corrective actions
Monitor site quality and food safety metrics
Ensure product conformance through documented process controls
Benefits
Opportunities for professional development and training
Collaborative work environment
Engagement with cross-functional teams
Exposure to diverse quality management challenges
Potential for career advancement within the organization
Full Job Description
Join Our Team as a Quality Manager - Neenah, WI
This position is responsible to meet the goals and objectives of the organization by leading and directing a team overseeing the Quality Management System including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. Accountable for ensuring that finished goods meet the specifications of the company and its customers. Leading a quality team.
Essential Duties and Tasks
Manage programs and activities of the quality department
Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
Participate in the development, implementation and administration of quality specifications and systems.
Monitor and report on progress against metrics and goals
Visit customers and suppliers when necessary.
Responsible for all activities associated with internal and external audits.
Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
Monitor site quality and food safety metrics and develop counter measures as needed.
Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
All other duties as assigned.
Qualifications, Education and Experience
BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required.
Strong data management skills preferred.
Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
Effective coaching, training and facilitating experience.
Solid working knowledge of quality processes and related manufacturing.
Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook.
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
