5-7 years of quality-related experience, particularly in NDT (Non-Destructive Testing)
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite
Strong group facilitation abilities
Proven problem-solving skills
Ability to work independently with minimal supervision
Flexibility to engage with diverse teams and work overtime as required
Responsibilities
Implement and enhance the Quality Assurance Program
Manage the Nonconforming Material process and conduct data analysis
Oversee the Corrective and Preventive Action process and analyze data
Review contracts, purchase orders, and work instructions for compliance
Address customer inquiries and document feedback
Approve suppliers and procure quality items and services
Manage personnel qualification and certification processes, collaborating with NDT Level III certifiers
Contribute to the development and implementation of new procedures
Document changes to the Quality Assurance Program effectively
Benefits
Opportunity for professional development and training
Collaborative work environment
Engagement with diverse teams
Potential for overtime pay
Involvement in continuous improvement initiatives
Full Job Description
The Quality Manager coordinates the activities required to implement and maintain the Mistras Quality Assurance Program. The Quality Manager provides quality training and utilizes quality and continuous improvement tools to assure the effectiveness of the quality assurance program by way of internal and external audits, customer complaints, corrective actions, etc. The candidate must be able to work as a team member in the continuous improvement of production processes and procedures, work with customers to define and document their requirements.
MAJOR RESPONSIBILITIES/ACTIVITIES:
Implement, maintain and enhance the Quality Assurance Program.
Manage the Nonconforming Material process and perform data analysis.
Manage the Corrective and Preventive Action process and perform data analysis.
Review contracts, purchase orders, job travelers and work instructions.
Answer customer questions, provide records, records, document customer feedback.
Manage the approval of suppliers, procurement of quality items and services.
Manage the personnel qualification and certification process, maintaining records, working with NDT Level III certifiers.
Contribute to the implementation of new procedures within the company.
Ensure changes to the Quality Assurance Program are documented by either revising the affected documents or reviewing the revised documents.
MINIMUM REQUIREMENTS:
Quality related experience with a strong exposure to NDT
Superior written and verbal communication skills
Proficiency in Microsoft Office applications
Group facilitation skills
The ability to solve problems
Ability to work with minimal supervision
The successful candidate must be able to deal with diverse work groups and work overtime as needed.
