Will create quality documentation to provide to our client base, maintain current and relevant support articles, develop a web based support portal for self - service, and develop opportunities to reduce the overall need of support.
Identify applications for existing company technology for Services and Products and Systems divisions. Provide both sales and technical support in the form of customer presentations on site or via webcast.
The IT Implementation Analyst is responsible for the hands on implementation tasks required to drive projects through to successful completion. Enhance project visible by providing regular updates on progress and potential barriers to a successful implementation.