Quality Assurance Analyst
THE OPPORTUNITY
Our Quality Analysts are embedded within our software development teams alongside developers, architects, and product owners. As a Quality Assurance Analyst, you'll execute and maintain the day-to-day testing that keeps our releases reliable, growing your automation, API, and non-functional testing skills while working closely with senior QA team members on more complex initiatives.
WHAT YOU'LL DO
- Write, execute, and maintain test plans and test cases for new features, enhancements, and bug fixes.
- Help maintain and organize test suites, keeping test plans well-documented for reuse and regression.
- Build and execute automated end-to-end tests, contributing to our test automation frameworks and scripts.
- Apply automation concepts and tools to improve testing efficiency.
- Prepare test environments with appropriate configurations, test data, and settings for issue testing, UAT, regression, and release cycles.
- Design and execute API test suites (we use Postman).Actively participate in Agile ceremonies and QA phases, providing estimates, reporting risks, and collaborating on user stories and acceptance criteria.
- Participate in design and requirement reviews, flagging testability and quality considerations.
- Verify, reproduce, and prioritize bugs reported by customers, applying sound judgment on priority and severity.
- Dig into logs, network traces, and backend data to help diagnose root causes, escalating to senior team members as needed.
- Support release testing activities in coordination with the release cycle.
- Perform accessibility testing aligned with WCAG 2.1 AA standards.
- Apply non-functional testing techniques (usability, performance, reliability, etc.), with guidance from senior QA team members on more complex cases.
- Write and execute SQL queries, including basic joins across tables, to support data validation and test setup.
- Collaborate day-to-day with engineering, product, and support teams on testing needs.
WHAT WE'RE LOOKING FOR
- 2+ years of experience as a Quality Analyst and/or Quality Engineer
- Hands-on experience with automated testing tools such as Selenium, Cypress, or Playwright
- Experience with API testing (we use Postman)
- Working knowledge of SQL
- Self-starter who can pick things up quickly and work independently on well-defined tasks
- Attention to detail and organization - you take pride in your work and flag gaps when you see them
- Ability to collaborate with Engineering, Product, and customer-facing teams to deliver new capabilities into the field
- Exposure to coordinating or supporting web and mobile software releases
- Growing understanding of non-functional testing needs (performance, security, accessibility)
- Ability to communicate clearly with both technical and non-technical audiences
Kipsu offers a hybrid work model that allows for focused time at home and encourages increased collaboration on in-office days. Flexible work arrangements are determined on a personal basis after the first few months of employment.
The salary range for this role is 70k - 110k depending on experience.