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Job Category
Finance
Job Details
What You'll Be Doing & Why It MattersSalesforce is seeking an experienced Sr. Business Analyst to manage large scale projects and initiatives involving their internal Quote to Cash operations. This person will be responsible for making critical decisions on crucial projects to improve and scale our internal operations. In the role the personal will manage project timelines and deliverables, diagram as-is and to be processes, gather and document requirements, make strategic decisions, and provide status updates to executives.
Core Responsibilities & Scope- Represent Quote to Cash Operations team on large scale internal projects
- Create and maintain project plans
- Provide status updates to leadership and maintain issue logs and project risks
- Provide guidance to IT on building system enhancements
- Act as a subject matter expert for Salesforce internal Quote to Cash systems and process
- Develop, document and maintain a repository of Quote to Cash business rules and process flows
- Work with internal users to obtain feedback on improving systems and working with IT to deliver requests
- Work with training specialist to create training collateral related to policy and process changes
Minimum Requirements- 5+ years of experience related to CPQ and Order Management Systems
- 3+ years of project management experience
- 3+ years of experience with Salesforce products
- Working knowledge of lucid charts or other process documentation software
- Working knowledge of smart sheets or other project management software
- Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
- Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
- Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
- Extreme attention to detail
- Thrive in a team environment
- Demonstrate initiative
- Ability to work independently
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
For Ontario-based roles, the base salary hiring range for this position is CAD 88,400 to CAD 121,600 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
This posting is to fill a vacancy on our team, unless otherwise noted.
