Full Job Description
Our firm is currently looking for a Public Outreach Specialist in Los Angeles, CA. The Public Outreach Specialist will assist in the implementation of public information and community outreach initiatives on behalf of the Los Angeles World Airports (LAWA) and the modernization program at LAX airport. This is an outstanding opportunity to bring your specialized expertise to an industry leading team.
Essential Duties & Responsibilities:
Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects. This role assists with the implementation of public information and community outreach initiatives, stakeholder engagement activities, public notifications, and project communications throughout project planning, design, and construction activities.
• Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
• Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
• Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
• Maintains stakeholder contact databases and distribution lists.
• Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
• Supports website updates, document uploads, and content management activities.
• Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
• Supports media event preparation, including attendee coordination, logistics, and material distribution.
• Maintains communication records, outreach activity logs, and stakeholder engagement databases.
• Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
• Monitors project activities and community concerns and provides updates to leadership.
• Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
• Coordinates distribution of project information to internal project teams and external stakeholders.
• Supports contractor and consultant teams in implementing approved project communication protocols.
• Assists with field outreach activities at project sites, meetings, and community events.
• Performs other communications and outreach-related duties as assigned.
Required Education and Experience:
• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration or related fields.
• Prior experience in public outreach, public relations, communications, community engagement, or a related field is required.
• Familiarity with Canva and Adobe Creative Suite.
• Proficiency with Microsoft systems including Excel, Word, PowerPoint, Teams and Outlook.
• Experience working with website content management systems (CMS), including Drupal or similar platforms.
• Familiarity with email marketing platforms such as Benchmark or similar systems.
• Knowledge of social media platforms and content management tools.
• Ability to maintain electronic records, contact databases, and project communication logs.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Demonstrates excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.
• Construction project experience preferred.
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The salary range for this full-time role is $84,400.00-$112,533.35 per year. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate’s experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
• Medical
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) Matching
• Paid Time Off
• Paid Holidays
• Short and long-term disability
• Employee Assistance Program