Requisition No: 885851
Agency: Department of Health
Pay Plan: Career Service
Position Number: 64005717
Salary: $85,000.00 - $87,000.00
Posting Closing Date: 10/30/2026
Total Compensation Estimator ToolJob posting category - Internal AgencyYour Specific Responsibilities:This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. This position serves as the Deputy WIC Program Director. This is a management position designed to provide direct supervision, support, training, planning, and evaluation support to the staff and assigned departments in the Woman, Infant and Children (WIC) and Nutrition Program. This position is under the direct supervision of the Public Health Nutrition Program Director. The incumbent provides services for the WIC Program in accordance with DHM 150 24, and the FL WISE User's Manual. Incumbent is responsible to follow and adhere to all rules, regulations, policies, and procedures of the Florida Department of Health in Miami Dade County (DOH Miami Dade) and the WIC and Nutrition Program. The incumbent in this position will have the authorized "need to know" access to confidential WIC client records, employee personnel records, and the FL WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties.
Manages and directs hiring, recruitment, and HR functions for the DOH MD WIC program. Develops strategic hiring plans for the agency, provides guidance and direction, and ensures the quality and integrity of the hiring process. Develops and manages WIC human resource reports and process indicators (hiring, timeliness reports, vacancy reports) and utilizes this information to make decisions on behalf of the program. Directly supervises the WIC human resources liaison and works closely and in conjunction with the DOH MD human resources office. Is responsible for developing hiring criteria, standards, and qualifying questions for requisitions; produces and maintains the interview question bank and work samples for all WIC position types; ranks applications; coordinates and/or participates in interview panels. Incumbent is also responsible for managing promotions, reassignments, lateral movements, and the associated documentation (memos, personnel action requests, etc.). Incumbent is the lead resource and subject matter expert on human resource issues for the DOH MD WIC program.
Plans, manages and directs the day-to-day operations of the DOH MD WIC Program. Serves as the Deputy to and the official delegate of the WIC Program Director. Ensures implementation of WIC Program regulations, policies, and procedures at the WIC administrative level to ensure program integrity. Assesses, plans, and assists in the development of local agency policy and procedures and facilitates consistent implementation throughout WIC. Establishes program standards of care, monitors compliance, and deploys corrective action where necessary. Ensure compliance with confidentiality rules and regulations and client privacy. Responsible for the quality assurance of all departments supervised and independently conducts monitoring reviews and audits per agency and state standards.
Manages operations, processes, procedures, and productivity for all Miami Dade WIC administrative departments (audit, WIC vendor unit, Central Appointment System (CAS), administrative support team, and training unit). Analyzes and monitors key business processes, indicators and deliverables for assigned areas/departments, and ensures established targets are consistently met. Develops or modifies indicators as needed to reflect current business practices. Identifies trends, root causes, or principles that impact indicators and recommends appropriate course of action. Develops and implements solutions as needed. Coordinates administrative support functions with WIC program managers to ensure programmatic needs are met while ensuring program integrity. Utilizes advanced quality assurance tools and methodology as needed.
Directly supervises direct reports in assigned areas. Monitors performance of direct and indirect reports. Evaluates employees, oversees and administers disciplinary action for direct and indirect reports, as needed. Develops performance plans, SMART objectives, position descriptions, and staff responsibilities for both direct reports and agency staff. Manages all personnel issues or conflicts in area supervised. Conducts monthly/quarterly meetings with supervised staff, or as needed. Supervises direct reports including motivating, training, providing guidance, and direction. Develops expectations and meets with staff regularly to discuss performance, complete performance reviews, and discipline action, if needed. Maintains vacation and work schedules to ensure proper coverage and completes timesheets. Ensures all staff complete required training and are offered additional training.
Acts as the Disaster Preparedness Program Liaison (DPPL) for the Miami Dade WIC program. Represents the agency at DOH MD DPPL meetings and events, coordinates Fit testing for all new employees, coordinates annual mandatory emergency preparedness training, plans staff assignments to shelters, strike teams, PODs, and other emergency duties, and manages staff compliance. Responsible for the planning and development of the DOH MD WIC Continuity of Operations Plan (COOP) and its revision and update annually.
Provide person of the day (POD) technical assistance to Dade County WIC program field staff regarding WIC policies and procedures, nutrition questions, formula issues, FL WiSE data system issues, and WIC Direct/EBT issues, etc. Independently resolves issues encountered by field staff. Provides assistance with diagnosis and resolution of problems. Documents findings. Participates in outreach activities including but not limited to health fairs, DOH events, community programs, contacting healthcare professionals, contacting potential WIC clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned. Attends all WIC Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in service trainings. Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc. Email communications must be maintained on daily basis. Information Custodian for WIC Program for assigned WIC sites/departments. Responsible to: a) Ensure compliance with privacy regulations. b) Reviews and is familiar with the content of the respective statutes, administrative rules, departmental policies, protocols and procedures relating to information security and confidentiality. c) Establishes procedures to protect the integrity of the information d) Monitors to ensure that all employees with access to information have been properly trained. e) Completes Confidentiality and Security Incident Reports on al suspected breaches or violation of information security policies, protocols and procedures. f) Ensures adherence to secured area policies, protocols and procedures.
Performs all other duties as assigned.
Required Knowledge, Skills, and Abilities:- Knowledge and skills in Nutrition Counseling and management of clinical operations and of the WIC Program.
- Ability to use Microsoft Products.
- Ability to be discreet and maintain strict confidentiality.
- Ability to establish and maintain effective working relationships with others.
- Ability to initiate, work independently, highly organized and attentive to details.
- Ability to motivate, develop and direct people as they work, identifying the right person for the job.
- Ability to plan, organize and coordinate work assignments and supervise others.
- Ability to organize data into logical format for presentation in reports, documents and other written/visual materials.
- Ability to understand and apply applicable rules, regulations, policies and procedures.
- Ability to use logic and analysis to identify the strengths and weaknesses of different approaches.
- Skill and experience in staff training, Nutrition Education, and public speaking
- Knowledge of basic management principles and practices including quality management principles and techniques, QIC story, Process Management, Strategic Planning.
- Knowledge of the methods of compiling, organizing and analyzing data.
- Knowledge of current science and practice of food and nutrition and dietetics.
Qualifications:Minimum - Incumbent in this position must meet the requirements outlined in Chapter 468, Part X, Florida Statutes, or be eligible to practice dietetics in accordance with Chapter 64B8 40 to 45, Florida Administrative Code and/or Registration as a dietitian as defined by the American Dietetic Association, must have WIC & Nutrition Program work experience.
Where You Will Work: 2250 NW 82nd Ave Miami, FL 33122.The Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.