AdventHealth University

Provider Relations Liaison

AdventHealth University$64K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; equivalent education and experience will be considered.
  • 4+ years in healthcare sales, ideally in hospital settings; relevant experience may substitute for sales background.
  • Strong negotiation and communication skills, including public speaking proficiency.
  • Ability to manage professional relationships and loyalty within the healthcare sector.
  • Familiarity with hospital operations and terminology, essential for effective communication and solution matching.

Responsibilities

  • Manage relationships with targeted physicians for referral development and retention.
  • Develop and maintain a prospect list and territory database to achieve business goals.
  • Conduct face-to-face meetings and presentations with referring physicians and potential prospects.
  • Identify the needs of physicians and match them with the organization's services.
  • Create and manage a sales funnel to track referral intelligence and opportunities.
  • Collaborate with service line managers to coordinate team presentations for referring physicians.
  • Document visit outcomes and market intelligence in CRM software.

Benefits

  • Flexible scheduling to adapt to job demands.
  • Opportunities for professional development and networking in the healthcare industry.
  • Supportive team environment fostering collaboration and communication.
  • Access to hospital services, increasing knowledge of organizational offerings.
Full Job Description
Schedule:

Full time

Shift:

Day (United States of America)

Address:

500 REMINGTON BLVD

City:

BOLINGBROOK

State:

Illinois

Postal Code:

60440

Job Description:

  • Manages targeted physicians and practices for referral development and retention, focusing on service lines and outpatient imaging services. Identifies, initiates, and maintains contact with key referral sources to develop business relationships.
  • Manages prospect list and territory database to meet assigned goals and maximize impact.
  • Makes face-to-face contacts and presentations to current referring physicians and potential prospects.
  • Conducts proactive field work with targeted physicians and office staff to identify needs and match them with organizational offerings.
  • Develops relationship sales funnel and physician profiles to track intelligence, referral desires, and potential referral relationships.
  • Coordinates team presentations with service line managers and specialists to referring physicians.
  • Regularly shares service line enhancements with referring physicians on behalf of the organization.
  • Documents physician visits, contacts, issue resolution, and market intelligence in customer relations management software.
  • Implements issue resolution processes and acts as liaison for information between parties.
  • Provides information internally to facilitate physician access to services, issue resolution, and new offerings.
  • Develops and manages sales plans, including analyzing physician information and identifying key sales strategies.
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:

  • Excellent negotiation and communication skills, including verbal, written and public speaking (platform skills) [Required]
  • Ability to develop and sustain professional relationships and loyalty to the hospital as well as develop new referral sources [Required]
  • Demonstrate initiative, poise, confidence, and willingness to accept challenges. [Required]
  • Ability to travel between hospital and physician offices. [Required]
  • Ability to work a flexible schedule to meet the demands of the position [Required]
  • Must possess good time management skills and be customer and results oriented. [Required]
  • Familiarity with hospital operations, language, and roles. [Required]
  • Ability to verbally articulate service line and product attributes [Required]
  • Ability to actively listen to physician and practice needs for hospital inpatient/outpatient services. [Required]
  • Ability to conceptualize and generate sales within a fluid environment, with skill in identifying and setting priorities. [Required]
  • Excellent interpersonal skills with ability to interact with physicians, employees, allied health providers and healthcare leadership. [Required]
  • Demonstrated writing ability. [Required]
  • Knowledge of the hospital sales industry. [Required]
  • Self-directed with an ability to oversee multiple projects/activities simultaneously. [Required]

Education:
  • Bachelor's [Required]

Work Experience:
  • 4+ years in healthcare sales experience, preferably hospital sales; comparable experience and knowledge may be considered in lieu of sales experience. [Required]

Additional Information:

An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:
  • Bachelors degree and 4+ years of experience OR
  • Associates degree and 6+ years of experience OR
  • High School Grad or Equivalent and 10+ years of experience

Licenses and Certifications:
  • Driver's License (DL) [Required]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$64,536.91 - $120,041.82

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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