Property Process Analyst

Starr Insurance Companies • $70K — $95K *

New York, NY 10025In-Person

Finance & Insurance

Less than 5 years of experience

Today

Be an Early Applicant

By clicking Apply, I agree with Ladders' Terms of Use and Privacy Policy

Job Overview by Ladders

Qualifications

Bachelor's degree in Business, Operations, Insurance, Industrial Engineering, or related field.
2+ years of experience in process analysis, improvement, or business analysis, preferably in insurance.
Familiarity with process mapping and documentation tools (e.g., Visio, Lucidchart, Blueworks Live).
Exposure to process improvement methodologies (Lean, Six Sigma, etc.) is advantageous.
Strong analytical, organizational, and problem-solving skills, with a keen attention to detail.
Excellent written and verbal communication skills for effective cross-unit collaboration.
Demonstrated interpersonal and facilitation skills for team collaboration.

Responsibilities

Analyze and document existing processes in property insurance areas like underwriting and claims.
Map workflows, identify pain points, and propose enhancements.
Support standardization and optimization efforts with business leads and project teams.
Develop procedures, user documentation, and change communications for process changes.
Maintain detailed process flows and work instructions for core operations.
Collect business requirements during process design workshops.
Track and report on process performance metrics and support process effectiveness.

Benefits

Collaborative work environment with cross-functional teams.
Opportunity to drive process improvements in the insurance sector.
Engagement in diverse projects that enhance professional skills.
Access to continuous learning and development opportunities.

Full Job Description

The Property Process Analyst works directly with the Property COO and cross-functional teams to support process documentation, analysis, and enhancement throughout property insurance operations. This analyst will play a key role in evaluating, mapping, and improving workflows, ensuring efficiency, standardization, compliance, and scalability. The ideal candidate combines strong analytical abilities with a collaborative approach, ideally bringing prior experience in insurance or process improvement environments.

Responsibilities:

Analyze and document existing end-to-end processes across property insurance operational areas (underwriting, policy servicing, claims, loss control, etc.).

Map current and future-state workflows, identify pain points, redundancies, or gaps, and recommend practical improvements.

Support process standardization and optimization efforts in partnership with business leads, subject matter experts, and project teams.

Assist in implementing process changes, including developing new procedures, user documentation, and change communications.

Develop and maintain detailed process flows, work instructions, and RACI matrices for core operational activities.

Participate in process design/redesign workshops; collect business requirements and improvement ideas.

Track and report on process performance metrics and KPIs, supporting management's oversight of process effectiveness.

Perform root-cause analysis on process-related issues and help develop corrective action plans.

Support regulatory, compliance, and audit readiness by ensuring documented processes adhere to internal and external standards.

Collaborate with IT, operations, and analytics teams to support process automation and systems integration initiatives.

Act as a process resource for operational projects, strategic initiatives, and process governance activities as assigned by the COO.

Qualifications:

Bachelor's degree in Business, Operations, Insurance, Industrial Engineering, or related field.

2+ years of experience in process analysis, process improvement, or business analysis; experience in insurance or property/casualty industry strongly preferred.

Familiarity with business process mapping and documentation tools (e.g., Visio, Lucidchart, Blueworks Live) required.

Exposure to process improvement methodologies (Lean, Six Sigma, etc.) is a plus.

Proven analytical, organizational, and problem-solving skills; strong attention to detail.

Excellent written and verbal communication skills; ability to work effectively across business units.

Strong interpersonal and facilitation skills; comfortable collaborating in team settings and working with multiple stakeholders.

Results-driven, adaptable, and proactive in supporting process optimization goals.

High standards of professional ethics, integrity, and confidentiality.

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

Introducing the Starr Insurance Companies Professional Growth Path

The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

Do Innovative Work

Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Starr Insurance Companies is leading the way in predictive analytics to revolutionize risk assessment and management solutions.

The Starr Insurance Companies Edge

With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Starr Insurance Companies seeks passionate, curious, and solution-driven team players. SEARCH STARR INSURANCE COMPANIES JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Starr Insurance Companies.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Starr Insurance Companies.

Learn more about Starr Insurance Companies

Industry