Property Manager

Location:
8565 York Regional Rd 27, Woodbridge, Ontario, L4L 1A7

Position Title: Property Manager

Office Location: Vaughan, ON

Hybrid Model: Four days per week in office

Position Overview

The Property Manager is responsible for the financial administration, day-to-day operations and long-term management of the assigned property portfolio. The role oversees budgeting, financial reporting, tenant and co-owner relationships, capital planning, compliance and property standards, working collaboratively with internal teams and external stakeholders to support effective property operations and maintain property marketability.

Responsibilities

Financial Administration & Reporting

• Review and approve accounts payable invoices for JV partners, rent rolls, annual budgets and expenditure recommendations in accordance with established approval processes.
• Monitor portfolio financial performance and identify areas requiring follow-up.
• Manage tenant recoveries, including completing quarterly reviews, coordinating and validating new tenant recovery set-ups, completing required checklists in Tenant Share, and approving annual year-end billings.
• Respond to tenant inquiries regarding year-end billing packages, escalating issues and updating the appropriate tracker in accordance with documented processes.
• Review new tenant and head lease abstracts to ensure accuracy and provide Lease Administration with annual rental rates per square foot (PSF).
• Review monthly and annual operating expense financials, including variance analysis, with the external Account Manager and participate in the mandatory monthly and quarterly reviews.
• Review & Approve Tenant refund payments in accordance with established approval processes.
• Oversee insurance claims through resolution, coordinating with external service providers, insurers and internal stakeholders, and track all related expenses to ensure they are properly documented in the Trial Balance.

Accounts Receivable & Tenant Credit Management

• Monitor accounts receivable, rental arrears, identifying risks and coordinating appropriate follow-up actions.
• Participate in monthly accounts receivable meetings and bad debt provision reviews.
• Collaborate with Asset Management and Legal to address delinquent accounts and coordinate default notices.

Tenant Relations & Property Coordination

• Build and maintain strong tenant relationships through regular engagement, including quarterly touchpoints with anchor tenants.
• Review tenant sales performance, provide quarterly updates to the AVP and coordinate sales reporting and processing.
• Collaborate with internal stakeholders and external service providers to address tenant matters and support portfolio operations.

Procurement & Vendor Management

• Review and approve scopes of work, bid analyses and vendor recommendations submitted by external service providers.
• Provide oversight of procurement activities to ensure alignment with portfolio requirements and financial objectives.

Capital Planning & Project Management

• Collaborate with Technical Services on capital projects, including reviewing plans, participating in site inspections, and monitoring project progress.
• Develop and maintain a five-year capital investment strategy, including deferred maintenance and preventive maintenance priorities
• Liaise with Leasing and Development regarding on-site tenant requests and coordinate tenant improvement allowances and landlord's work in accordance with lease obligations and established responsibility matrices.

Property Standards & Co-Owner Relationships

• Ensure the ongoing marketability of properties by maintaining high standards of property presentation and operations.
• Build and maintain collaborative relationships with co-owners, focusing on shared priorities and long-term partnerships.
• Review tenant satisfaction surveys for FMO and capital projects and identify opportunities to improve service.
• Compliance, Risk & Environmental Management
• Oversee health and safety reporting, risk updates, audit requirements and annual site inspections, ensuring identified deficiencies are addressed.
• Conduct bimonthly inspections of standalone properties and assets greater than 100km away inspected quarterly.
• Monitor and inspect multi-sites managed by external party on a quarterly for performance and delivery. Including Environmental Site Assessment for high-risk sites.

Qualifications

• Minimum five (5) years' experience in Property Management.
• Post-secondary education in business administration, real estate, property management, finance or a related field, or equivalent relevant experience.
• A Real Property Administrator (RPA) or Certified Property Manager (CPM) designation is preferred.
• Strong communication and negotiation skills, with the ability to work effectively with all levels of management, both internally and externally.
• Excellent interpersonal skills, with the ability to motivate and influence others.
• Strong planning, organizational and analytical skills, with a high level of attention to detail.
• Ability to lead and direct others in a team environment.
• Self-motivated, positive and collaborative, with a strong service-oriented approach.

Additional Information:

Number of Openings:
1

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l'embauche :

$98,280.00 - $135,135.00 / 98.280,00$ - 135.135,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste. Cette offre d'emploi concerne un poste nouvellement créé. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'évaluer et/ou de sélectionner les candidats à ce poste.