Description
Job Summary:
The Project Manager is responsible for managing, directing, and overseeing project-based work for our clients. The Project Manager is a key influence in building and growing client relationships, reporting status to the Program Manager and ensuring projects are completed successfully. The Project Manager leads project teams and exhibits a high degree of initiative in resolving problems encountered during projects and presenting solutions to the client. This position is typically assigned to smaller-scale projects and provides recommendations on project approaches, resource planning, and business strategies to support client goals and outcomes.
Essential Responsibilities:
• Proactively lead assigned projects and project staff by creating appropriate project plans and documentation.
• Manage and control a project plan, budget, manage risks/issues, and coordinate resources from start to finish.
• Work collaboratively with project teams to develop full-scale project plans and associated communications documents.
• Organize and facilitate stakeholder requirement sessions for IT projects.
• Demonstrate the ability to document, define, analyze, and translate functional and technical business requirements.
• Translate business needs into requirements specifications and clearly communicate requirements to both the business and technical stakeholders.
• Effectively prepare for, analyze, and control changes on a project.
• Communicate effectively with technical and non-technical team members throughout and across projects.
• Develop best practices and tools for project execution and management.
• Constant and effective communication with project stakeholders and clients.
• Manage relationships across client business segments and various functional areas.
• Manage project staff to ensure all assigned tasks are completed accurately, on time, and in alignment with project requirements.
• Build and support collaborative, high-performing project teams by fostering effective communication, accountability, and coordination.
Corporate Standards:
• Comprehension and alignment to established goals and objectives within the framework of the Worldgate Continuous Feedback Approach.
• Stay up to date on computer skills and best practices, such as word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing.
• Understand Worldgate's mission, values, and behaviors (The Worldgate Way) and ensure that daily interactions with Worldgate internal and external parties align to Worldgate's values and behaviors.
• Comply with criminal background check standards by maintaining a clear record throughout employment.
Key Competencies:
• Customer / Client Focus
• Project Management
• Effective Communication
• Problem Solving
• Risk Management
• Strategic Thinking
• Team Leadership
Qualifications & Skills:
Required:
• Bachelor's degree (B. A. or B.S.) from four-year college or university or equivalent experience
• 3+ Years' experience as a business analyst, or project manager on IT systems project(s)
• Excellent verbal and written communication skills
• Proven meeting facilitator with explicit skills leading productive meetings
• Experience motivating and collaborating with team members
• Ability to manage diverse teams and handle multiple business and technology assignments concurrently
• Ability to break down business processes into complex workflow/business process maps
• Display effective brainstorming prowess and creativity
• Proficiency in basic computer skills - word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing.
Preferred:
• Familiarity with IT infrastructure, on-premises data centers, and virtualized server environments
• Familiarity with Google Workspace
