Responsibilities The Corporate Information Services Department is seeking a dynamic and talented Program Manager - AI Project Management.
The
Program Manager - AI Project Management shall provide program and project management services for various projects within the UHS Project Management Office focusing primarily on the AI Program. The Program Manager will provide efficient and effective enterprise-wide coordination, oversight, and performance tracking for the organization's expanding portfolio of AI initiatives across clinical and administrative functions. This individual will establish consistent processes to manage the portfolio from intake and prioritization through implementation, ongoing operations, and benefits realization, ensuring leadership has a clear view of progress, investment, risks, and business value. Along with program management, the candidate will bring their operational knowledge of healthcare delivery to bear as the program and project work is being defined.
Key responsibilities include:- Portfolio Management & Oversight: Maintain a consolidated inventory of AI initiatives, including proposed, in-flight, and operational solutions. Track milestones, status, dependencies, risks, decisions, and accountable business owners across the portfolio.
- Financial & Value Realization: Partner with Finance and initiative owners to track spending, projected and realized financial ROI, and other measurable benefits, including clinician time savings, productivity, quality, and operational improvements. Establish consistent metrics and reporting methods.
- Intake & Prioritization: Organize and administer the enterprise AI request and intake process, ensuring requests are documented, assessed, routed, and presented for prioritization through established governance processes.
- AI Governance & Council Support: Coordinate AI council activities, including agendas, materials, decision logs, action items, follow-up, and tracking of governance decisions and outstanding issues.
- Executive Reporting & Communication: Prepare concise, reliable portfolio updates for senior IS leadership, executive stakeholders, and the CEO. Summarize progress, realized value, emerging opportunities, material risks, key decisions, and directional choices, including vendor selections and solution strategies.
- Process Improvement & Coordination: Develop lightweight, repeatable standards, dashboards, and reporting processes that improve transparency and accountability without creating unnecessary administrative burden. Coordinate across IS, PMO, Finance, clinical leadership, and administrative business owners.
Qualifications Position Requirements: - 8-10 years of increasing responsibility managing complex programs and projects in a healthcare setting of which 5+ years are specifically in Program Management.
- Demonstrated success in organizing and managing complex programs consisting of multiple interrelated projects spanning different working teams.
- Strong financial and analytical skills, including business cases, investment tracking, ROI, and value/benefits realization, and risk analysis and mitigation.
- Excellent executive communication, interpersonal and time management skills, including the ability to distill complex activities into concise decision-oriented updates.
- Organizing and managing governance around the AI projects.
- Strong organizational, facilitation, and follow-through skills across multiple stakeholders and competing priorities.
- Success in managing an effective communication plan, including regular updates and opportunities for input across executive and operational stakeholders.
- Creating and managing success metrics and long-term goals.
- Producing accurate and timely Executive Updates and reporting of program status.
- Developing an evaluation method to assess program strengths and areas for improvement.
- Ability to establish practical processes and reporting disciplines in a rapidly evolving environment.
- Familiarity with AI, digital transformation, healthcare technology, or enterprise governance is desirable.
- Microsoft Office, Teams, and SharePoint expertise.
- Understands and applies HIPAA standards and regulations to all areas of work.
- Complete confidentiality as these programs contain specific operational strategies.
Travel Requirements: 25%
This opportunity provides the following: - Challenging and rewarding work environment
- Growth and development opportunities within UHS and its subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
- Generous Paid Time Off
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
