Program Manager I / Digital Identity Program Manager - 195079

Salary: $84,500.00 - $87,230.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 195079
Agency: Department of Motor Vehicles
Division: Driver Services Administration
Opening Date: 11/09/2026
Closing Date: Continuous
Class Code:: AH45
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN11
Hiring Range - Min.: $84,500.00
Hiring Range - Max.: $87,230.00
Agency Specific Application Procedures:: You must apply on-line at www.careers.sc.gov. This posting will be posted until filled. A resume may be included but will not be accepted or reviewed in lieu of an incomplete application. Follow the status of your application on-line. You will be notified of scheduled interviews and also the final disposition of the job. If you are having technical difficulties submitting your application on-line and need assistance, please contact 1-855-524-5627.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
Are you passionate about technical innovation and emerging technologies? Do you have an interest in leading others? If so, we may have the job for you. The SCDMV is seeking a Digital Identity Program Manager to join our Driver Services team. If you are ready to put your amazing skills to work to help our agency function at its best, we cannot wait to meet you. Come join our team and find the keys to your future!
This position is in the Driver Services Digital Identity Unit, at SCDMV Headquarters, Blythewood, SC.
Responsibilities of the Digital Identity Program Manager

• Builds and maintains relationships with all sectors of relying parties to translate technical innovations and standards of AAMVA Guidelines, ISO 18013-5 and -7, and the federal government into stakeholder buy-in. Serves as a bridge between technical solutions, public policy, and stakeholder engagement. Proactively meets with partners and potential partners on adoption and advancement.
• Monitors all wallet provider specification documents, project and reporting needs, or other ecosystem changes and aligns requirements with the SCDMV system-of-record in partnership with internal agency stakeholders. Partners with reader application providers to communicate changes that may be necessary as technical requirements morph.
• Innovates workflows and processes to gain efficiencies by fostering a continuous improvement culture and holding employees to standards related to the mDL program. Oversees the regular processing of extended review requirements. Reports metrics, analyzes trends, and makes suggestions to workflows. Ensures the timely reporting of all agreed upon metrics.
• Writes, organizes, executes MOAs between agency and relying parties as the ecosystem matures. Brings on partner relying parties.
• Advances the agency's system modernization project and participates in ongoing special assignments that may result from this project as it relates to mDL.
• Other duties as assigned.

Minimum and Additional Requirements

Minimum Requirements

• A bachelor's degree and relevant program experience. An equivalent combination of education and experience may be accepted with prior approval.

Agency Requirements

• Must complete a nationwide criminal background check to include finger printing.

Additional Requirements

• Must have skills to lead both people and programs of complex standards.
• Must be able to navigate multiple external stakeholders' needs and gain consensus despite a significant number of conflicting priorities.
• Must be able to learn and apply Title 56 requirements of the SC Code; 6 CFR Part 37; 23 CFR Part 1327; 49 CFR impacting CDL program; other relevant regulatory guidances if not already familiar.
• Must be provide management/guidance to employees, follow through with standards, requirements thereto.
• Must be a strong public speaker/writer.
• Employee must have exceptional judgement and is expected to lead and manage people and complex topics with care, accountability, metrics, and expertise.
• Person receives both functional and project supervision from multiple people.
• Expected to constantly pursue betterment of processes, workflows, technologies, and staff.
• Works in a climate controlled office in person in Blythewood, SC.
• Must be able to lift 10-15 pounds.
• May require overnight travel both in-state and out-of-state.
• Considered essential and must be able to work during otherwise scheduled office closures when asked by management.

Preferred Qualifications

Agency Preferred

• A bachelor's degree and relevant program management experience. Program management experience includes past experience with technically complex programs and the ability to translate that complexity into digestible and everyday language; converting prospects into customers of emerging technology.

Additional Comments

What's in it for you?
At the SCDMV you get to be part of exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina DMV offers a robust and competitive benefits program.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

So, what are you waiting for? We're excited to hear from everyone with the skills, experience, and passion to do a great job.
Additional Comments

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.

Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

I understand that any misrepresentation, falsification, or material omission of information or data may result in exclusion from further consideration or, if hired, termination of employment. By answering "yes" I agree that I have read each question carefully and affirm or attest that all questions answered are true and accurate.

• Yes

02

I acknowledge that if I am deemed eligible for this position, I must complete a Pre-Employment Hiring Assessment.

• Yes
• No

03

I acknowledge this assessment will be sent to the email address I have provided and will fully commit to the time and attention required to complete this assessment realizing that the approximate time to complete this assessment may be up to 25 minutes.

• Yes
• No

04

Do you have a bachelor's degree and relevant program experience? An equivalent combination of education and experience may be accepted with prior approval.

• Yes
• No

05

If the answer to the above question is "Yes", please detail your education and explain your experience.
06

If you answered "No" to the above question, please describe how your education and experience are relevant to this position and meet the requirements of this job.
07

This position is located in the Blythewood area. If hired, are you prepared to commute there daily for the position?

• Yes
• No

08

This position has a salary of $84,500.00 and is nonnegotiable. Will you accept this salary if offered this position? (Internal Candidates will retain performance retention increases in accordance with the agency pay policy).

• Yes
• No

09

Do you understand this position may not have a start date until calendar year 2027?

• Yes
• No

10

Explain your understanding of the AAMVA mDL Implementation Guidelines and ISO 18013-5 (and -7 to the extent able) standards.
11

Explain your experience with new and emerging technology, to include encouraging the adoption of it.
12

Explain your public speaking experience.
13

Do you have a valid driver's license? If yes, please provide the license number and the state in which the license was issued. (Example DL#987654321 / State Issued: Georgia)
14

Please enter your name exactly as it appears on your Social Security Card.
15

Are you currently a SCDMV employee?

• Yes
• No

16

Have you worked previously for the DMV or another State Agency?

• Yes, DMV
• Yes, another State Agency
• No

17

If the answer to question #15 or #16 is "Yes", please include what agency, what state, what facility, what department, address/location, current/former reporting manager, dates of employment, job title, job responsibilities/duties, reason for leaving. (If No, put N/A)
18

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD Form 214 (Member Page 4 or Service Copy 2) with your job application in order to qualify and claim this preference.

• Yes
• No

Required Question