Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field required.
Master's degree in a related field preferred.
3-5 years of experience in healthcare operations or project management.
Experience in multi-site practice operations or integrated healthcare systems preferred.
Strong organizational management skills to oversee multiple priorities.
Excellent communication and interpersonal skills for cross-team collaboration.
Strong analytical and problem-solving skills to interpret operational data.
Responsibilities
Execute project plans for new practice partnership onboarding and integration.
Build and maintain relationships with partners to align expectations.
Manage and facilitate cross-functional teams for successful integration.
Track and report performance metrics related to partnerships and initiatives.
Identify bottlenecks and propose improvements for project efficiency.
Benefits
Day shifts, Monday-Friday, with no weekends or holidays.
Full Job Description
JOB LOCATION
DHIP Administrative Offices RTP - 4825 Creekstone Dr
JOB SUMMARY
We are seeking a Program Manager - Growth & Practice Partnerships is responsible for executing strategic growth initiatives through the onboarding, integration, and optimization of physician practices and clinical partnerships. This role works in close partnership with cross-functional leaders to operationalize market expansion efforts, ensuring seamless implementation and alignment with organizational goals. The Program Manager will manage complex, cross-functional projects and serve as a key liaison between internal stakeholders and external partners to support successful partnership execution and integration.
JOB DUTIES AND RESPONSIBILITIES
With direction from the Sr. Director, execute project plans for new practice partnership onboarding and integration into the DHIP network:
Define project scope, timelines, milestones, and deliverables
Assign tasks and ensure accountability across teams
Manage risks, dependencies, and changes
Run regular status updates and stakeholder meetings
Ensure projects are delivered on time, within scope, and aligned to business goals
Identify bottlenecks or missed opportunities and propose improvements
Build and maintain relationships with partners:
Align expectations across internal teams and external stakeholders
Communicate progress, risks, and outcomes clearly
Translate business goals into actionable plans
Manage conflicting priorities diplomatically
Manage and facilitate cross-functional teams:
Develop analyses, including proformas, for prospective practices
Coordinate cross-functional efforts necessary for successful integration and go-live (IT, finance, operations, marketing, HR, quality & safety, facilities, etc.)
Track and report performance metrics:
Track KPIs related to partnerships and initiatives
Analyze performance data to inform decisions
Prepare reports and dashboards for leadership
Use insights to optimize future projects
JOB ELIGIBILITY REQUIREMENTS
Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field (required).
Master's degree in Healthcare Administration, Business Administration, or related field (preferred).
At least 3-5 years of experience in healthcare operations or project management.
Experience in multi-site practice operations, physician practices, or integrated healthcare systems strongly preferred.
Exposure to practice integration, onboarding, or clinical operations transformation initiatives preferred.
Strong organizational management skills with ability to oversee multiple priorities at one time.
Excellent communication and interpersonal skills with ability to work across clinical and administrative teams.
Strong analytical and problem-solving skills with ability to interpret operational data and performance trends.
Familiarity with healthcare operations, ambulatory workflows, and regulatory requirements.
Proficiency in practice management systems, reporting tools, and Microsoft Office Suite.
Ability to manage change effectively in a fast-paced, matrixed healthcare environment.
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
