Master's Degree and 8 years of program management experience, or Bachelor's Degree and 12 years of experience.
Current, active Secret security clearance.
Proven customer service experience.
Experience in risk mitigation and fostering innovation.
Strong knowledge of ISO 9001 standards.
Excellent communication and influencing skills.
Professional proficiency in English.
Responsibilities
Plan, execute, and monitor tasks from start to finish, ensuring timelines and budgets are met.
Understand and apply Quality Management Systems, particularly ISO 9001 standards.
Identify risks and create strategies to mitigate them for successful outcomes.
Collaborate with teams, clients, and stakeholders to define objectives and deliverables.
Drive continuous improvement in service delivery for enhanced performance.
Assign contractor schedules, supervise personnel, and communicate organizational goals.
Focus on risk management while promoting innovation.
Benefits
Health, Dental, and Vision Insurance
Flexible Spending Accounts
Life and Disability Insurance
401(k)
Paid Time Off
Paid Holidays
Employee Assistance Program
Pet Insurance
Full Job Description
CeLeen, an operating group of Command Holdings, is seeking multiple Program Managers to support a potential effort at the Department of State, Bureau of Consular Affairs/Passport Office.
Responsibilities may include, but are not limited to:
Planning, executing, and monitoring tasks from inception to completion, ensuring adherence to timelines, budgets and quality standards.
Demonstrating a robust understanding of Quality Management Systems and exhibiting proficiency in adhering to ISO 9001 standards.
Identifying potential risks and developing mitigation strategies to ensure successful task outcomes.
Collaborating with cross-functional teams, clients and stakeholders to define task objectives and deliverables.
Conducting continuous service delivery improvement activities toward more efficient capabilities and performance.
Responsible for assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization.
Executing with a strong focus on risk management and fostering innovation.
This position is contingent on award.
Multiple positions may be hired from this announcement.
Expected salary range: $120,000-$145,000
Work Environment:
Ability to sit at a computer terminal for an extended period of time.
Ability to work in confined areas.
Physical Demands:
While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
Employee is often required to sit and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel:
10-20% / Minimal travel.
Basic Requirements
Master's Degree and 8 years of experience as a program manager //OR// Bachelor's Degree and 12 years of experience as a program manager.
Current, active Secret security clearance.
Demonstrated customer service experience.
Demonstrated experience managing risk mitigation and fostering innovation.
Strong working knowledge of ISO 9001 standards.
Outstanding communication skills, influencing abilities, and client focus.
Professional proficiency in English is required.
Demonstrated proficiency in using all Microsoft Office applications.
Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: https://www.dhs.gov/real-id/about-real-id and at https://www.tsa.gov/travel/security-screening/identification.
Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.
Preferred Qualifications;
Program Management Professional (PMP).
Direct experience with Consular Affairs/Passport Office or other Department of State directorates.
Experience with Passport Records Imaging System Management (PRISM).
Benefits
CeLeen offers a competitive benefits plan including:
