7+ years of program management experience, 3+ years in complex technical programs
Client-facing experience in program delivery and stakeholder management
Proven ability to manage teams of 15-30 members
Strong technical skills in software development or data-focused projects
Experience with budget management and program financials
Proficient in program management methodologies and best practices
Expertise in Microsoft Azure DevOps and Agile/Scrum tools
Bachelor's degree in computer science, engineering or related field
Responsibilities
Manage multiple complex deliverables within the Cloud, Data, AI & Applications practice
Implement and maintain program management processes and best practices
Lead and coordinate program teams of 15-40 members, both on-shore and off-shore
Provide mentorship to junior program managers and team members
Monitor program budgets and track metrics and KPIs
Build relationships with stakeholders and facilitate collaboration
Drive business development initiatives through client relationship management
Identify and pursue account growth and additional service offerings
Benefits
Collaborative and dynamic work environment
Opportunities for professional development and mentorship
Access to cutting-edge technology and tools
Flexible work arrangements
Strong emphasis on work-life balance
Full Job Description
Overview
We are seeking a skilled Program Manager to lead complex programs across our T-Mobile customer portfolio. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams.
Responsibilities
Manage multiple complex deliverables and outcome based programs within the Cloud, Data, AI & Applications practice
Implement and maintain program management processes and best practices
Lead and coordinate program teams of ~15-40 members, including both on-shore and off-shore resources
Provide mentorship to junior program managers and team members
Monitor program budgets and track program metrics and KPIs
Build and maintain strong relationships with stakeholders and facilitate cross-functional collaboration
Drive business development initiatives through excellent delivery and client relationship management
Identify and pursue opportunities for account growth and additional service offerings
Ensure consistent client satisfaction and maintain strong client relationships
Qualifications
7+ years of experience in program management, with at least 3 years leading complex technical programs delivering to customers on deliverables or outcome based contracts.
Experience in client-facing roles managing program delivery and stakeholder relationships
Proven track record of managing teams of 15-30 members
Strong technical background with experience in managing software development or data-focused projects
Demonstrated experience in budget management and tracking program financials
Proficiency in implementing program management methodologies and best practices
Experience working with both on-shore and off-shore teams
Expertise in Microsoft Azure DevOps and other Agile/Scrum tools
Bachelor's degree in computer science, engineering, or related field
Preferred Qualifications:
Experience with Agile and traditional project management methodologies
Knowledge of cloud, data technologies and applications
Industry certifications (e.g., PMP, CSM, SAFe)
Experience in implementing PMO processes and tools
Personal Attributes:
Strong leadership and team management capabilities
Excellent problem-solving and analytical skills
Outstanding written and verbal communication abilities
Adaptable and able to work effectively in a fast-paced environment
Detail-oriented with strong organizational skills
Strategic mindset balanced with tactical execution capabilities
Strong business acumen and client relationship management skill
