Who You Will Work With:The Program Management, Lead will report to the Head - T&O Payments. The Program Management, Lead will be responsible for overseeing the planning, execution, and delivery of strategic programs and initiatives within Interac. You will work closely with cross-functional teams to ensure alignment with business objectives, drive operational efficiency, and deliver high-quality results on time and within budget. The ideal candidate will have exceptional leadership abilities, strong project and program management skills, and a proven track record of successfully managing complex programs in a fast-paced environment.
What You Will Do: - Leading the planning, execution, and delivery of strategic programs and initiatives, ensuring alignment with business objectives and stakeholder requirements, managing internal and vendor dependencies.
- Defining program scope, goals, and deliverables in collaboration with key stakeholders and team members.
- Developing and maintaining detailed program plans, timelines, and budgets, and track progress against milestones and KPIs.
- Partners with Product Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution.
- Coordinate cross-functional teams and resources, including internal and external stakeholders, to ensure effective communication, collaboration, and execution.
- Driving alignment and organizational, leadership and team preparedness for planning events
- Identifying and mitigating risks, issues, and dependencies that may impact program delivery, and proactively implement corrective actions as needed.
- Driving continuous improvement initiatives to enhance program management processes, methodologies, and tools.
- Providing regular updates and reports to SLT and key external stakeholders on program status, progress, and key metrics.
- Fostering a culture of accountability, transparency, and innovation within the program team, promoting collaboration and knowledge sharing.
What You Bring: - Bachelor's degree in business administration, engineering, computer science, or a related field;
- PMP certification required
- PgMP certification or others considered an asset.
- Proven experience as a program manager, with a minimum of 10+ years of experience managing complex programs and initiatives, from initiation to closure.
- Experience managing multiple vendors and delivery partners across complex technology transformation programs.
- Strong project management skills, including the ability to develop and maintain detailed project plans, budgets, and timelines.
- Excellent leadership abilities, with a track record of successfully leading cross-functional teams and driving results in a matrixed organization.
- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization and with external stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and address issues proactively and develop creative solutions.
- Experience with program management tools and methodologies (e.g. Waterfall, Hybrid, Agile, Scrum, Kanban), and project management software (e.g., Microsoft Project, JIRA).
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities with competing deadlines effectively.
- Strong commitment to quality, excellence, and continuous improvement, with a passion for driving operational excellence and delivering value to stakeholders.
- Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity
What We're Offering: The hiring range for this position is $135,000 - $175,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac's commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
Additional Pre-Employment Requirements:To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
