10+ years delivering large-scale enterprise technology implementations
8+ years leading complex, multi-stream programs
Experience delivering ERP and enterprise data platforms
Experience with M&A integration and system harmonization
Knowledge of emerging technologies (AI/ML, RPA, low-code/no-code)
Experience managing major SaaS/enterprise vendors and contracts
Certification in Agile/SAFe, PMP, PRINCE2, or equivalent
Bachelor's degree in IT, Computer Science, Engineering, Healthcare Informatics, or Business
Strong leadership, communication, and relationship-building skills
Healthcare or regulated-sector experience strongly preferred
Responsibilities
Lead end-to-end delivery of large, enterprise technology programs, including planning, budgeting, governance, risk, and issue management
Prioritize and align multiple concurrent workstreams across business and IT teams
Provide day-to-day leadership to cross-functional project teams and vendor partners
Establish robust reporting, evaluation, and accountability frameworks
Proactively manage scope, risks, dependencies, and change impacts
Support executive and stakeholder forums, incorporating feedback into delivery plans
Champion co-design approaches involving clients, families, frontline staff, and partners
Partner with business leaders to translate strategy into technical requirements
Lead vendor selection, contract negotiation, and performance management
Drive Agile or hybrid delivery approaches, ensuring compliance, testing, data migration, security, and post-go-live support
Design and execute enterprise change management, training, and communication strategies
Benefits
Join one of Canada's Best Managed Companies
Collaborative team of dedicated healthcare professionals
Commitment to improving care outcomes
Focus on diversity, equity, and inclusion
Accommodations available for individuals with disabilities throughout recruitment process
Full Job Description
We are hiring a full-time Program Director, Enterprise Solutions to join our team. As a senior leader in this role, you will lead enterprise-scale technology and systems modernization initiatives across the organization, overseeing multiple concurrent programs that span business and IT functions. You will be responsible for governance, budget oversight, vendor management, and ensuring successful delivery of complex initiatives within a regulated healthcare environment.
The ideal candidate is an experienced, results-driven program leader with a strong background in large-scale platform implementations, stakeholder management, and driving business value through technology transformation.
Job Description
Lead end-to-end delivery of large, enterprise technology programs, including planning, budgeting, governance, risk, and issue management
Prioritize and align multiple concurrent workstreams across business and IT teams
Provide day-to-day leadership to cross-functional project teams and vendor partners
Establish robust reporting, evaluation, and accountability frameworks
Proactively manage scope, risks, dependencies, and change impacts
Support executive and stakeholder forums, incorporating feedback into delivery plans
Champion co-design approaches involving clients, families, frontline staff, and partners
Partner with business leaders to translate strategy into technical requirements
Lead vendor selection, contract negotiation, and performance management
Drive Agile or hybrid delivery approaches, ensuring compliance, testing, data migration, security, and post-go-live support
Design and execute enterprise change management, training, and communication strategies
Qualifications
10+ years delivering large-scale enterprise technology implementations
8+ years leading complex, multi-stream programs
Experience delivering ERP and enterprise data platforms
Experience with M&A integration and system harmonization
Knowledge of emerging technologies (AI/ML, RPA, low-code/no-code)
Experience managing major SaaS/enterprise vendors and contracts
Certification in Agile/SAFe, PMP, PRINCE2, or equivalent
Bachelor's degree in IT, Computer Science, Engineering, Healthcare Informatics, or Business
Strong leadership, communication, and relationship-building skills
Healthcare or regulated-sector experience strongly preferred
Additional Information
This position is a current vacancy
About Spectrum Health
Spectrum Health is a not-for-profit, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health. We invest in our people, technologies and facilities to create a high-quality, sustainable, service-oriented and cost-effective system of health care.
