Bachelor's degree in social work, Psychology, or Counseling; Master's preferred.
5 years of experience in human services; experience with at-risk populations.
Experience with the mentally ill and economically disadvantaged; bilingual preferred.
Ability to multi-task and provide clinical supervision.
Familiarity with the Department of Homeless Services or Department of Mental Health & Hygiene preferred.
Responsibilities
Administer and supervise daily operations of the SRO.
Supervise staff including Administrative Assistant and Clinical Coordinator.
Participate in meetings with funders and supervisors.
Ensure completion of incident reports and follow-ups.
Collaborate on service plans with community and staff.
Administer Department of Health & Mental Hygiene contract.
Identify and develop community resource links for referrals.
Assist with grant writing for program funding.
Prepare and submit reports to OMH and supervisors.
Conduct staff hiring, training, and monthly supervision.
Benefits
401(k) match
Company-paid vision and life insurance
Competitive paid time off and holidays
Employee recognition and referral programs
Access to learning and development resources
Opportunities for advancement through internal promotions
Full Job Description
Duties and Responsibilities:
Responsible for the administration and supervision of the daily operations of the SRO.
Responsible for the supervision of: Administrative Assistant, Senior RA, Clinical Coordinator, and the Nurse.
Participate in check-in meetings with funder, and supervision with supervisor.
Ensure that all incidents have incident reports completed and shared with supervisor. In addition, high-level incident reports must be followed up and documented with final determinations.
Collaborate with the Deputy Executive Director of Community & Economic Empowerment, the Managing Director, and the Nurse and staff regarding service plans and treatment options.
Administer and supervise the Department of Health & Mental Hygiene contract.
Identify, evaluate, and develop links with community resources for referrals.
Participate in internal committees to increase cross integration and referrals.
Serve as liaison with community members, OMH, and PN.
Assist with grant writing to secure additional funding for the program.
Work with staff to develop projects, set goals, and objectives, establish timelines, and oversee program budgets and fiscal operations.
Prepare and submit corrective action reports, interim reports, stats, and narrative reports to OMH, and supervisor.
Participate in interviewing, hiring, training & orientation, and monthly supervision of the staff. Holding monthly staff meetings at the site.
Ensuring that Fire Drills take place on a quarterly basis.
Inputting and reviewing data into the Salesforce and funder database system.
Responsible for completing the monthly levels of service report.
Prepare a monthly narrative report regarding programming stats and updates.
Responsible for obtaining the HRA referrals for the Supportive Housing Applications through the HRA Caps database.
Ensure that all documentation is ready for the Bi-Annual OMH audits from the funder. Ensure that apartments are turned over expeditiously and interviews are scheduled to meet target of 60.
Participation in internal committee's such as: Social Emotional Learning, Leadership Meeting's for Managers, All Staff, Policy, Management & Training, Performance Evaluation, Progressive Discipline.
Responsible for ensuring that all the staff receive consistent professional development on: Tobacco Treatment, Cultural Humility, Suicide Prevention, Narcan, De-Escalation, Trauma, Decompensation, Person Centered Documentation Annually, Mental Health, Smoking Cessation, Cultural Competency, Suicide Assessment, Trauma, Substance Abuse, Domestic Violence.
Responsible for administrative tasks such as time sheets, petty cash, check request, purchase requisitions, vacation request, personal day, annual evaluations, and other matters deemed necessary by the Managing Director and the Deputy Executive Director.
Additional tasks deemed necessary by the Managing Director and the Deputy Executive Director.
Qualifications:
Bachelor's degree in social work, Psychology, or Counseling or five years' experience in the human services field. Master's Degree preferred.
Experience working with the mentally ill, economically disadvantaged, entitlement recipients and "at risk populations. Bilingual preferred.
Capacity to multi-task and to provide clinical supervision and training to the Clinical Coordinator.
Previous work experience with the Department of Homeless Services or the Department of Mental Health & Hygiene preferred. Excellent verbal and written communication skills, strong organization and interpersonal skills, and computer literate.
Salary Range: $80,000 - $85,000 commensurate to skillset, experience, and education
Benefits
At Phipps Neighborhoods, we are committed to fostering an inclusive workplace where employees can thrive professionally and personally. We offer competitive benefits, meaningful career development opportunities, and wellness programs designed to support your overall well-being. Our comprehensive benefits package for full-time employees includes a 401(k) match, company-paid vision and life insurance, competitive paid time off, paid holidays, employee recognition and referral programs, access to learning and development resources, and opportunities for advancement through our commitment to promoting from within.
