Bachelor's degree in relevant field (public policy, economics, etc.)
3+ years of experience in program analysis or performance measurement
Proven ability to design and execute analytical projects independently
Experience leading cross-functional initiatives
Advanced proficiency in Excel and data visualization tools
Strong knowledge of program evaluation and management analysis methods
Excellent executive writing and presentation skills
Responsibilities
Lead complex program and policy analyses
Define analytical scope and data requirements
Integrate diverse financial and operational data
Develop dashboards and management reports
Design performance measurement frameworks
Conduct trend and workload analyses
Produce high-impact reports and presentations
Identify risks and recommend process improvements
Mentor junior analysts and coordinate efforts across teams
Benefits
15 PTO days
11 paid holidays
Medical Insurance with multiple options
Dental Insurance with no age limit on orthodontics
Vision Insurance with comprehensive coverage
Short and Long-Term Disability coverage
Life insurance with premium support
401k with company matching from day one
$1500 Annual Training Budget
Flexible work arrangements
Full Job Description
Position Summary
The Program Analyst III will serve as a senior analyst and technical resource responsible for leading complex program analyses, performance-measurement initiatives, evaluations, and management studies supporting SBA capital-access and lender-oversight programs.
The analyst will independently design and execute analytical projects and produce recommendations used by senior management for program planning, policy, oversight, performance improvement, and resource decisions.
Key Responsibilities
Lead the design and execution of complex program, policy, performance, and management analyses.
Define analytical scope, data requirements, methodologies, baselines, metrics, and targets.
Integrate financial, operational, quantitative, and qualitative information.
Develop advanced dashboards, scorecards, analytical products, and management reports.
Design performance-measurement and evaluation frameworks for new or evolving programs.
Conduct forecasting, trend analysis, workload analysis, and program-effectiveness assessments.
Develop high-impact decision memoranda, white papers, reports, presentations, and executive briefings.
Produce conclusions and recommendations used by senior management.
Identify emerging risks, data gaps, performance deficiencies, and process-improvement opportunities.
Recommend changes to reporting, metrics, controls, procedures, or program operations.
Lead or coordinate analytical efforts across offices and stakeholder groups.
Mentor junior and mid-level analysts.
Serve as an internal consultant concerning performance measurement, program evaluation, data analysis, and management reporting.
Present complex findings and recommendations to senior leadership and nontechnical audiences.
Minimum Qualifications
Bachelor's degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
Three or more years of progressively responsible specialized experience performing or leading program analysis, performance measurement, evaluation, management analysis, or related analytical work.
Experience independently designing and executing analytical projects.
Experience leading high-visibility or cross-functional initiatives.
Advanced Excel proficiency.
Experience with data visualization, dashboards, or business-intelligence tools.
Strong knowledge of program evaluation, performance measurement, and management-analysis methods.
Demonstrated ability to synthesize complex analysis into concise, actionable recommendations.
Strong executive writing, presentation, facilitation, and briefing skills.
Ability to mentor other analysts and lead analytical workstreams.
Preferred Qualifications
Master's degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
Experience supporting federal lending, financial-services, capital-access, risk-management, or lender-oversight programs.
Experience with SBA, OCA, OCRM, 7(a), or Government-guaranteed lending.
Experience with Power BI, Tableau, or comparable dashboard and visualization tools.
Experience advising senior Government leadership.
Summary of Benefits
15 PTO days
11 paid holidays
Medical Insurance with - 3 options (HSA with $600 Employer Contribution).
Dental Insurance with no age limit orthodonture.
Vision Insurance through EyeMed in and out of network coverage.
Short Term and Long-Term Disability coverage with 100% premium support,
Life insurance and AD&D with 100% premium support
Supplemental Life Insurance
Critical Care and Accident Insurance availability
Pet Insurance through Nationwide
Employee Assistance Program
401k with enrollment from day one. 4% deferral by company.
$1500 Annual Training Budget
$1500 Referral bonus
Eligibility for annual merit and discretionary bonus
