Bachelor's degree in interaction design, HCI, or related field; relevant certifications considered.
Minimum of 3 years of professional experience in UX design.
Proficient in Figma, Sketch, and Adobe Creative Suite.
Strong grasp of information architecture, usability principles, and responsive design; basic HTML/CSS knowledge is a plus.
Experience in creating high-fidelity, interactive prototypes.
Familiarity with Agile/Scrum methodologies and Human-Centered Design principles.
Exceptional attention to detail and strong problem-solving skills.
Responsibilities
Conduct user research through interviews, surveys, and usability testing to identify user personas and pain points.
Translate research insights into wireframes, task flows, and high-fidelity mockups, contributing to the design system.
Lead usability testing sessions to validate and refine design concepts based on user feedback.
Collaborate with product managers, developers, and designers to align design solutions with business objectives and technical constraints.
Present design work and advocate for user-centered solutions to stakeholders.
Perform other duties as assigned.
Benefits
Comprehensive medical, dental, and vision coverage.
401k plan with employer contributions.
Flexible Spending Account (FSA) options.
Life insurance coverage.
Generous paid time off policy.
Commuter benefits to support travel expenses.
Wellness programs to promote employee health and well-being.
Full Job Description
USAC's target compensation range for a new hire into this position is $80,000 - $105,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401k, FSA, Life Insurance, Paid Time Off, Commuter Benefits and Wellness Programs.
Working in a creative and fast-paced environment, the Product (UX) Designer II position is responsible for creating intuitive, user-centered digital experiences, bridging the gap between user needs and business goals. Unlike junior designers, a Product (UX) Designer II is expected to take more ownership of their work, lead design workshops, handle complex tasks with less supervision, and actively influence the product development process.
Responsibilities
User Research & Analysis: Conduct user research through interviews, surveys, and usability testing to identify user personas, behaviors, and pain points.
Design & Prototyping: Translate research insights into wireframes, task flows, interactive prototypes, and high-fidelity mockups. Help maintain and contribute to USAC's design system. Maintain design and interaction consistency across products.
Iterative Testing: Lead usability testing sessions to validate design concepts and refine them based on direct user feedback.
Cross-Functional Collaboration: Partner with product managers, developers, and other designers to ensure design solutions align with business objectives, technical constraints, USAC's design system, and UX best practices.
Presentation & Advocacy: Present design work and rationales to stakeholders, advocating for user-centered solutions.
Other duties, as assigned.
About You
The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of our IT team and have:
Bachelor's degree in interaction design, human-computer interaction (HCI), or a related field, and/or relevant technical training and certifications.
Minimum of Three (3) years of professional directly related experience.
Software Proficiency: Expertise in industry-standard tools such as Figma, Sketch, and Adobe Creative Suite.
Technical Knowledge: Strong understanding of information architecture, usability principles, and responsive design; basic knowledge of HTML/CSS is a plus.
Prototyping: Ability to create high-fidelity, interactive prototypes to test complex logic and edge cases.
Process: Familiarity with Agile/Scrum methodologies and Human-Centered Design principles.
Skills: Exceptional attention to detail, ability to multitask and problem-solve, and ability to self-motivate and work with little supervision to meet deadlines. Strong interpersonal skills and ability to work in high-pressure situations.
Communication: Excellent communication and presentation abilities, including the ability to communicate complex, interactive design concepts clearly and persuasively.
Research: Working understanding of how to create and conduct user interviews and usability tests and to distill findings into actionable reports.
